"Regulators have changed their focus from not only making sure you are actually complying, but also focusing on processes and approaches to make sure the customer gets the best outcome."

BCG's Lorenzo Fantini discussed the relationship between regulations and compliance risks.

The Wall Street Journal cited the findings of Managing Insurers’ Compliance Risks in a Changing Environment: Focus on What You Should Do, Not What You Can’t Do. "Regulation is moving from capital modeling to more 'real world' compliance management," explained BCG's Ofir Eya.
"Regulators have changed their focus from not only making sure you are actually complying, but also focusing on processes and approaches to make sure the customer gets the best outcome," BCG's Lorenzo Fantini added.

Wall Street Journal