"Any modern technology platform that uses a mobility platform or an artificial intelligence solution that can help transform business is digital. But then, clients are no longer asking what technology system integrators (SIs) will use. Rather they want to see how SIs will execute, using that technology. The operating model of SIs will change."
—BCG's Ralf Dreischmeier on SIs and digital
Livemint spoke with BCG's Ralf Dreischmeier on how IT service companies are broadly defining digital.