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Emmanuel Decroix

Associate Director


Emmanuel Decroix is a core member of The Boston Consulting Group’s Financial Institutions and Operations practices and a member of BCG’s network of experts on lean.

Emmanuel joined BCG in 2015 after 22 years of professional experience that includes operations leadership roles at high-tech companies and global leadership positions in process improvement for major banks. His background has covered leading continuous-improvement programs, launching global Lean Six Sigma and reengineering programs, and building training curricula for lean experts.

Emmanuel has also led operations turnaround programs including initiatives implementing customer-and operations-driven KPIs, integrating processes from branches to operations, and redesigning processes to facilitate growth. He has led postmerger integration efforts to implement lean-based production systems and optimize the daily management of operations.

Prior to joining BCG, Emmanuel worked for Vela Diagnostics, Standard Chartered Bank, BNP Paribas, Flextronics, and GE.

Areas of Expertise

  • Lean services
  • Process reengineering
  • Operations
  • Financial services
  • Continuous improvement programs
  • Turnaround
  • Postmerger integration


  • Master’s degree, Ecole Supérieure du Commerce International
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