Emmanuel Decroix is a core member of The Boston Consulting Group’s Financial Institutions and Operations practices and a member of BCG’s network of experts on lean.
Emmanuel joined BCG in 2015 after 22 years of professional experience that includes operations leadership roles at high-tech companies and global leadership positions in process improvement for major banks. His background has covered leading continuous-improvement programs, launching global Lean Six Sigma and reengineering programs, and building training curricula for lean experts.
Emmanuel has also led operations turnaround programs including initiatives implementing customer-and operations-driven KPIs, integrating processes from branches to operations, and redesigning processes to facilitate growth. He has led postmerger integration efforts to implement lean-based production systems and optimize the daily management of operations.
Prior to joining BCG, Emmanuel worked for Vela Diagnostics, Standard Chartered Bank, BNP Paribas, Flextronics, and GE.