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Franck Luisada

Partner & Managing Director

Paris

Franck Luisada is a core member of the Technology, Media, & Telecommunications and the Energy practices of The Boston Consulting Group.

Since joining BCG in 2006, Franck has worked with clients on strategy development, marketing and sales, customer experience excellence, and operational efficiency. His engagements have covered sectors such telecommunications and power and gas retail.

Franck’s experience has included developing customer-experience-excellence programs, channel strategy and efficiency, and portfolio simplification and large-scale transformation plans.

Prior to joining BCG, Franck was a manager in the Paris office of DiamondCluster International, and he worked for Gemini Telecom Media in Madrid and Paris.

Areas of Expertise

  • Technology, media, and telecom
  • Customer experience excellence
  • Channel strategy and efficiency
  • Power and gas retail
  • Strategy
  • Analytical marketing

Education

  • Master’s degree, finance and accounting, ESSEC Business School
Experts
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