Michael Hu is core member of Boston Consulting Group’s Consumer and Operations practices. His focus for the last 15 years has been working with consumer packaged goods (CPG) companies and retailers on digital supply chain and operations, supply chain innovation, and ecommerce fulfillment, to enable growth and improve margins.

Examples of Michael’s recent experiences include collaborating with a leading quick-serve restaurant on digital supply chain transformation to improve operator experience and unlock capacity, advising a micro-fulfillment automation company on its future growth strategy, working with a beverage CPG on digital sales and operations execution (S&OE) planning to drive service level and revenue growth, helping a gaming retailer accelerate e-commerce value creation (from front of funnel to fulfillment and customer care operations), and leading an e-commerce tech fulfillment due diligence for several private equity firms.

Before joining BCG, Michael was a partner at Kearney. He also spent several years early in his career designing big data algorithms for cancer genomics at the Dana-Farber Cancer Institute (Harvard Medical School), and at Caprion Biosciences.

In addition to his client work, Michael is also passionate about intellectual capital and thought leadership. He has written for and presented at various venues such as The World Economic Forum and MIT Sloan Management Review.


  • MBA, Northwestern University, Kellogg School of Management
  • MMath, computer science, University of Waterloo
  • BSc, computer science, McMaster University