People & Organization challenge

People Strategy

In these challenging times, organizations must elevate the most important asset they have: their people. By focusing on the fundamentals of people strategy—leadership, culture, talent, reskilling, and HR—companies can emerge stronger, more agile, more innovative, and better able to respond to an ever-changing environment.

For years, technology has been radically transforming the way work gets done, changing the skills that people need for their jobs, and redefining the jobs that will be needed. But the pandemic has catapulted businesses five to ten years into the digital future. Virtually overnight, remote working and automated operations have become realities.

To navigate these challenges, it is imperative that companies become bionic: that is, they must intertwine new technologies with human capabilities to power growth, innovation, and, resilience. From the C-suite to the frontlines, and everywhere in between, a successful people strategy stands on three pillars:

Shaping the Future of Work

The Pillars of People Strategy

How BCG Creates People Operations Advantage

BCG’s people strategy consulting builds on three core truths.

We help clients build a strategic workforce planning to unlock the power of their people

We implement our world-class people operations strategy

We understand that a purpose-driven culture fuels performance

Leadership Development and Organizational Culture

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The key to superior business performance is maintaining a tight link among leadership, purpose-driven culture, and value creation. Leadership and culture will be especially important in a post-COVID-19 world given the dramatic increase in digital and virtual work environments.

Our approach, informed by behavioral science, helps leaders create an empowering culture that allows people to do their best work.


Talent Management, Reskilling, and Upskilling

The global pandemic has thrust companies into new digital territory: employees are working and collaborating remotely, consumers are spending more online, and supply chains are more automated. The talent and skills required to achieve your digital ambition are changing as well. More than ever, companies must invest in reskilling, upskilling, and continuous learning programs to close essential skill gaps and secure the capabilities needed to succeed in a post-COVID-19 world.

We work with companies to unleash new ways of working that not only enable execution but also spur innovation, flexibility, and agility.

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Shaping the Future of HR

HR is morphing into one of the most critical and dynamic functions in today’s digitally focused organizations. Our people management consulting helps clients transition to more agile and digital HR, leverage people analytics, and optimize employee engagement.


Our Research Makes a Clear Business Case for Diversity and Inclusion

When organizations create an inclusive culture that values diversity, everyone wins.

Our Client Work in People Strategy

Featured Insights in People Strategy

Put the Best People in the Right Places

In successful transformations, companies appoint top people, give them central, career-advancing roles, and ensure the right mix of digital expertise and organizational experience on teams.

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Leadership by Design: Navigate the complexities of today’s leadership and management environment.

People Strategy