To create competitive advantage with artificial intelligence, you need to rewire decision making and operations to extract value—and invest in human capabilities to make it stick. Explore BCG’s latest thought leadership on artificial intelligence to learn how to scale AI across your organization.
The experiences of a hypothetical company illustrate how ensuring responsible AI practices can address challenges and create new opportunities.
AI is often described as a “black box,” but the regulations, frameworks, and guidelines surrounding it can seem just as mystifying. A new report provides clarity.
BCG’s third annual survey shows that companies are improving their responsible AI—but not fast enough.
Policymakers are mobilizing to address the risks of AI. How can companies ensure that the tangle of regulations won’t stifle beneficial uses of the technology?
Dai Vu, BCG alumnus and current managing director, Cloud Marketplace at Google Cloud, says that customers are moving from experimentation to adoption of GenAI in customer service, marketing and content creation, and software development.
BCG’s survey of 1,400+ C-suite executives reveals that GenAI is quickly changing the way companies do business—and big gaps are emerging between the winners and the observers.
Today’s large language models are the just start of the GenAI revolution—companies need to prepare for what’s coming next: autonomous agents that work independently to achieve an assigned goal.
How can business leaders gain a competitive edge while building for the future? In this video series, BCG experts explore GenAI's potential across industries and functions.
Experts across BCG and BCG X foresee an exciting year of technology advances in areas such as at-home care, women’s health, and mental well-being.
By empowering sales teams to sell more effectively, GenAI can enable organizations to reach more customers faster and better. To smooth the way, BCG has devised an approach structured in three horizons.
Instead of replacing traditional AI, GenAI offers complementary use cases for assistance, recommendations, and autonomy that pave the way to the factory of the future.
Generative AI can transform online chat sessions into something more real—known as “conversational commerce”—so retailers can reduce the necessity for support by people.
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When rapid technological change requires employees to dynamically upskill and reskill, again and again, a static college degree begins to seem less relevant.
With the average half-life of skills now less than five years—and half that in some tech fields—organizations need a new approach to reskilling their workforce.
A conversation on the future of work with work, technology, and organizations expert, author, and Harvard Business School professor Tsedal Neeley.
How do frontline employees, managers, and company leaders who have a front-row seat for the AI revolution feel about the technology sweeping across the corporate landscape?
New research from MIT SMR and BCG reveals that most organizations are not prepared for the risks posed by generative AI tools.
RAI is a pressing leadership challenge for companies that are prioritizing AI, especially as AI-related risks become impossible to ignore. Learn more on MIT SMR.
Three critical recommendations should guide organizations seeking to establish an effective RAI management structure. Learn more on MIT SMR.
How are business leaders using new AI capabilities to enrich KPIs and achieve their strategic goals? Learn more on MIT SMR.
Telcos have countless applications for GenAI. But to realize its real value, leaders will need to choose which use cases to implement and take them from an idea to proof of concept and then to scale.
Industry is scaling AI at a rapid pace and the future of the emerging technology has never been brighter. BCG’s Vlad Lukic and WEF’s AI Expert Azeem Azhar discuss the humanizing potential of AI to progress from early use cases into a network of collective intelligence.
What role does GenAI play in helping people be more creative? Dr. Hiroaki Kitano, CTO of Sony Group Corporation and BCG’s Yasushi Sasaki discuss responsible AI, GenAI, and why we should trust human creativity.
In the past year, there has been tremendous innovation in the GenAI space. Microsoft’s Ralph Haupter and BCG’s Matthias Tauber discuss the positive impacts on people, productivity, and the planet.
