Arti Zeighami, former chief data and analytics officer for H&M Group and current director and partner for BCG X, explains how H&M went from a digital laggard to an AI industry leader—in just three years.
Our Build-Operate-Transfer Approach
Build-Operate-Transfer is the perfect solution for companies that are ready to launch an ambitious transform—at speed and at scale—but lack the necessary capabilities. BCG’s Build-Operate-Transfer consulting team will help your company develop the capabilities needed to control your own trajectory. Our approach will help you enhance your operations to:
- Follow clear business objectives in a digitally disrupted environment
- Upskill your employees
- Acquire in-demand capabilities, despite a market shortage for talent
- Simplify your decision processes and focus on value
- Accelerate your time to market
- Engage all employees in your company-wide transformation
The breadth of our Build-Operate-Transfer services, products, and talent pool allows us to support your digital transformation from strategic inception through implementation. We draw on our network of more than 6,000 experts—including those from BCG X, our tech build and design unit—as each unique situation demands. Because we are not an IT-service provider, we operate with tech neutrality and bring no conflicts of interest to the table as we help you evaluate and select emerging technologies.
Our Build-Operate-Transfer Consulting Work
Video
October 15, 2021
Video
August 3, 2022
How Citizens Is Competing—and Winning—Against Fintechs
Michael Ruttledge, CIO of Citizens, explains how a digital transformation has allowed the company to compete against fast-moving startups.
Video
October 21, 2020
Thales Takes on IT Transformation at Scale
The French multinational worked hand in hand with BCG to support an information systems and IT transformation across all its primary functions.
Video
July 14, 2020
BCG and KLM Bring AI to Life in Airline Operations
BCG deployed a diverse team of AI and technology specialists to help KLM turn its operations into a competitive advantage. The result was an increase in customer satisfaction and a decrease in operating costs.
Video
July 14, 2020
BOT Builds a New Digital Hub for Koç Holding
BCG's Build-Operate-Transfer model helped Koç Holding create KoçDigital, a cutting-edge digital center for Turkey's future. Copyrighted material is © of Singapore Business Federation and used with permission.
Video
July 14, 2020
BOT Is Making Digital Strategy Actionable at Doosan
As a result of growing competition, Doosan identified the need for a digital transformation. BCG helped develop changes to the company's business management, procurement, and sales functions that will directly benefit its customers.
Video
April 27, 2021
GSK’s Digital Path to Operational Excellence
Deploying artificial intelligence at scale and digitizing supply chains aren't easy tasks. But pharmaceutical giant GlaxoSmithKline surmounted the challenges. How? It executed a disciplined data-and-analytics transformation program that unlocked maximum value--fast.
Our Build-Operate-Transfer Products and Tools
Digital Skill Builder
Our enablement engine allows companies to develop skills in core digital areas, including
agile at scale, UX and UI design, coding,
blockchain, and cybersecurity.
Digital Skill Builder
UP!
Our upskilling platform assesses employees’ skills, builds their capabilities, and enables leaders to digitally monitor their teams’ upskilling progress.
UP!
Digital Acceleration Challenge
An 18-minute game that simulates an 18-month digital transformation journey and its challenges.
Digital Acceleration Challenge
Analytics Acceleration Challenge Game
An immersive experience—customizable for any sector—that gamifies starting and running a large-scale AI transformation.
Analytics Acceleration Challenge Game
Explore Our Insights on Build-Operate-Transfer
Video
July 14, 2020
Build-Operate-Transfer in Action
BCG’s Vanessa Lyon describes how we enable clients to build internal capabilities so that they can own and drive their digital transformations.
Article
June 4, 2020
This approach helps organizations overcome the challenges associated with the speed of change.
Article
June 3, 2020
To thrive in the post-pandemic economy, companies must make learning an integral part of their culture and operations.
Digital is the future, and you can’t outsource your future. It can only be carried out from the inside. Here's how.
Meet Our Build-Operate-Transfer Consultants
Our Build-Operate-Transfer consultants and industry experts help digital transformations succeed. Here are some of our experts on the topic.
