Our digital strategy consultants helped this company explore a broad range of digital opportunities, align on a new digital business model vision, develop their data strategy, and devise a plan to address six capability gaps. Our work led to a major reallocation of investment, a reshaping of innovation priorities and process, and the company becoming a clear digital leader in its field.
Together with the company, our digital strategy consultants envisioned the future of the sector and translated this vision into a clear strategy, yielding a potential set of 50+ digitally-enabled use cases across their value chain. Through a strict prioritization exercise, we helped them select the top AI-driven use cases to pursue across four domains—marketing, sales, innovation, and support functions—and develop the investment strategy to “fund the journey.” We also supported the launch of a global network of digital centers and accelerators to drive continuous digital innovation.
With our support, this company transformed from laggard to leader. Historically below-average in digital investment, we supported the development of an overarching digital transformation encompassing customer journeys, simplification, agile at scale, data and analytics, and IT platform replacement. We worked side by side with the client to ensure that the work was optimized for value, to accelerate deliverables and to build digital capabilities. The client is already generating significant EBITDA uplift, has new products and customer experiences in the market, and is progressing well towards full delivery.
Our digital strategy consultants helped bring strategic clarity to a wide range of digital efforts dispersed around this organization. We developed a digital strategy and identified priority digital initiatives that supported growth, reduced complexity, and delivered cost reduction. To help the client sustain its momentum, we helped establish global data, digital, and technology governance across both the new digital businesses and the core.