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Organization Design

BCG’s approach to organization design starts with a single premise: changing a company’s performance requires changing the organizational context in which its employees perform.

What happens in a company is not simply a matter of organization structure and design, processes, and systems but also one of behavior—that is, how people act, interact, and make decisions. To address this underlying driver of performance, BCG applies a set of levers that transform individual behaviors, encourage new ways of working, and create a purpose-driven organizational culture.

By using this organization design approach, BCG recently ranked as best among market leaders on organization strategy consulting, earning top scores for depth of capabilities, breadth of capabilities, and client impact, according to ALM Intelligence.

Our Smart Design for Performance Approach

BCG’s approach to transforming an organization’s structure and design, which we call Smart Design for Performance, has demonstrated great success in boosting company performance, mastering complexity, and enhancing employee engagement. The organization design approach involves three main steps:

BCG’s Organization Design Tools

The Smart Design for Performance approach, paired with our robust set of tools, puts companies on a path to becoming a flexible, high-performing, and modern organization.

  • BCG’s patented OrgBuilder tool helps clients actively resolve complexity and avoid bureaucracy to ensure the successful implementation of any organization structure and design change.

  • BCG’s unique Smart Simplicity approach can help companies manage the ever-increasing complexity that bogs down performance and growth.
  • Our OrgVantage solution allows our organization design consulting teams to perform a holistic organization diagnostic that evaluates performance against 12 context levers.
  • BCG’s distributed approach to design ensures that managers deep within the organization are responsible for defining roles and aligning people with positions.

Build for the Future Ambient Hero

Build for the Future

BCG’s research reveals six key success factors and the steps companies need to take to drive innovation, gain competitive advantage, and build for the future.

Explore Our Insights in Organization Structure and Design

Meet Our Organization Design Consulting Team

These are a few of BCG’s experts from around the globe who lead our organization design consulting teams:

Leadership by Design: Navigate the complexities of today’s leadership and management environment.