Deep Customer Engagement AI by BCG X
Deep Customer Engagement AI enables hyper-personalized, end-to-end customer management—at scale.
Tomorrow belongs to those who build it. At BCG X, we combine the latest technology, advanced analytics, and our wealth of expertise to customize solutions that drive value creation for companies. These industry-grade solutions are designed for high-value uses cases, empowering clients to maximize impact and redefine industries for the future.
Explore our ever-expanding product universe below, featuring cross-industry and industry-specific solutions.
Deep Customer Engagement AI enables hyper-personalized, end-to-end customer management—at scale.
Unleash the power of data-driven marketing and fast-track customized marketing with our personalization platform.
Maximize the growth potential for CPG companies with Growth AI, a holistic suite of AI offerings.
BCG X's data-to-solutions accelerator provides organizations with critical AI solutions to amplify impact.
Within Growth AI, Next-Gen Revenue Management supports commercial and category teams in revenue management transformations.
Commercial Allocation helps clients to strategically manage, allocate trade-offs, to keep up with the rapidly changing consumer behaviors.
KEY Impact Management is a one-stop-shop for program management, managing complexity on every phase of a transformation.
BCG X's organizational design software provides a single source of truth to enable organizational transformation and facilitate change management.
Built for manufacturing transformations, Manufacturing AI brings together BCG's operations know-how and BCG X's advanced analytics capabilities.
Supply Chain AI takes a holistic approach to transforming a company’s supply chain, from strategy and design through integrated planning and optimized execution.
Within Supply Chain AI, Supply Network Optimization helps build a resilient, sustainable, and cost-efficient product supply network.
Circelligence calculates the circularity of a company, enabling clients on their sustainability journeys and driving value from fewer raw material inputs.
Part of our partner ecosystem, CO2 AI enables organizations to measure, simulate, reduce, and track their environmental footprint at scale.
ARTKIT is an open-source toolkit for responsible GenAI testing and evaluation.
Facet is an open-source solution, providing model interpretability by uncovering the reasoning behind AI algorithms.
Auto AI combines business and technology expertise to unlock value when implementing AI in the automotive industry.
CO2 FI helps financial institutions navigate their complex climate roadmap and attain net zero.
Smart Banking AI enables banks to build deeper customer relationships with bespoke solutions.
Natural Resource Ops provides real-time recommendations for change at any stage of a continuous-process operation.
Using holistic, tailored retail intelligence software, our Retail AI technology unlocks critical advantages across the six vital components of the value chain.
Developed with KLM as part of our partner ecosystem, Airline Ops offers a holistic, integrated approach to airline operations management with next-gen digital tools and tech infrastructure.