Retail Industry

Retail Industry

The future of retail is here, with digital investments now essential to meet consumers' evolving needs and fend off new competitors. BCG's retail consultants help clients develop and deliver the right retail strategy to thrive in this dynamic environment.

Many companies in the retail industry are rich in data but have yet to harness it as a real driver of the business. Now, nothing less will do. BCG helps retailers prioritize digital efforts as part of an adaptable retail strategy that is more responsive to customer needs than ever before, and guides those looking to create and fund new sources of growth.


How We Help Clients Create a Retail Strategy for the New Reality

BCG’s retail consulting teams are composed of retail industry experts with skill sets that span the entire digital space, supported by proprietary platforms and solutions from our specialty business BCG GAMMA. Our work focuses on improving the commercial proposition, formats, and omnichannel and operations capabilities needed to deliver on retail strategy.

Retail Analytics and Artificial Intelligence

Omnichannel Retail Strategy

Retail Operations

Cost Optimization

Digital Retail Marketing and Personalization

Social Impact

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BCG at CES 2023

Please join us at CES from January 5–8, 2023, to meet with our industry and functional experts in AI, automotive and mobility, health care, marketing and sales, retail, and tech and digital.

Our Client Work in the Retail Industry

Turning Around a Global Jewelry Giant

BCG worked shoulder-to-shoulder with leading jewelry company Pandora to launch a transformation program that reignited passion for the brand and helped Pandora get closer than ever to its customers.

 

Meet Our Retail Consulting Leaders

By blending the capabilities and experience of each retail consultant assigned to your project, we create the optimal team to identify and meet your challenges.

BCG on Consumer LI Showcase

BCG on Consumer

Follow us on LinkedIn for the latest insights and news on consumer products, retail, fashion, and travel.

Learn More About the Retail Industry

The Future of Retail—Omnichannel

Giving the customer infinite pathways, omnichannel is the new frontier in shopping. This first video in BCG’s series on the future of retail takes us to China to learn how customers and retailers both benefit.

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Retail Industry

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