Transforming from a telco to a techco required a deep commitment to inspiring engagement throughout the company. EVP and Chief Revenue Officer Ashley Haynes-Gaspar discusses partnering with BCG to navigate this change and the extraordinary results Lumen has already seen.
Our TMT Consulting Services
We help tech companies pioneer new business models, drive change within their organizations, and sustain performance—while rediscovering purpose to create value for shareholders and society.
As consumption patterns shift, we help media companies adapt by developing impactful pricing and customer acquisition strategies; leveraging disruptive technologies like AI; and improving operational efficiency.
We help telecom companies tackle familiar challenges and seize new opportunities through seven key enablers, including data-driven customer centricity, beyond-the-core expansion, network excellence, and AI.
Our experts help clients across the 5G ecosystem to design and build a 5G-ready organization, including the operating model and culture that foster the environment necessary to capture the potential 5G offers.
Bold ideas shape the future for growth techs, and we help them develop the pricing, monetization, organization design, and operating model strategies that unlock value and scale their businesses quickly.
The semiconductor industry's complexity demands relentless innovation. We help all industry players seize opportunities by launching new products, boosting efficiency, and advancing new business models.
Digital disruption is reshaping television content. We help companies adapt and succeed in this evolving market by mastering key capabilities such as analytics, personalization, pricing, and partnerships.
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Our Clients' Success in TMT
We help TMT companies build the capabilities and tech needed to capture the opportunities the industry’s shifts and dynamics offer.
Working with BCG, Commvault has improved time to closure of projects while handling customer data responsibly and solving problems. Here's how.
Our Tools and Solutions
Video
Using an intuitive three-step process, Telco Network Manager by BCG X offers a transformative approach to telecom network management, enabling smarter customer-centered investment strategies while driving operational excellence.
Article
February 17, 2026
In the B2B software market, buyers are increasingly skeptical of bold promises about AI solutions. Vendors need to reimagine their go-to-market strategies.
Interview
October 3, 2025
Verizon Consumer CEO Sowmyanarayan Sampath shares how applied AI and culture-led transformation are setting new standards in customer experience.
IBM’s Roger Premo shares why focusing on proven use cases—like call centers and back-office ops—is the smartest way to unlock GenAI value now.
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