Operations can be a vital component of competitive advantage—and achieving excellence is more important than ever. BCG’s operations consulting teams help clients unlock value from every aspect of their operations.
Maximizing operational efficiency and effectiveness has never been easy. Yet excelling at operations management is even more daunting today owing to supply chain disruptions, trade instability, changes in customer expectations, and the rise of digital operations. At BCG, we partner with clients at every level of their organization to drive transformational change—and impact—in key areas of operations management ranging from procurement, service operations, and supply chain to manufacturing, capital project management, and end-to-end operational excellence.
RELATED SERVICES: Manufacturing, Industry 4.0, Change Management
At BCG, we know that excellence in operations—including managing operational costs and driving topline growth--is core to both competitive advantage and a sustainable future. We draw on our global operations consulting team to deliver tangible, enduring impact across our clients’ entire operations management value chain.
To unlock this potential, we partner with our clients at every level of the organization. And we deploy a unique blend of industry, operations, and digital operations expertise to accelerate results while building capabilities customized to each client’s unique circumstances.
We strive to help our clients win today and thrive tomorrow.
To succeed in challenging times, CEOs must do the seemingly impossible: capture cost savings while achieving additional competitive advantages, including innovation, sustainability, and resilience. CEOs can do all of this by taking what may seem like a surprising step: empowering their procurement function to liberate new value from their top supplier relationships.
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BCG’s Operations Centers, located in 12 cities around the world, help companies supercharge operational efficiency. Our operations consulting process enables clients to fundamentally and sustainably improve their operations, including managing operational costs and achieving topline revenue growth. Our solutions empower clients to overcome even the toughest operations challenges.
We have completed more than 3,000 operations projects for clients in recent years. The stories featured here speak to the impacts our operations teams have achieved through close partnerships with clients.
BCG engaged with an aerospace and defense organization to set up a groupwide shared-service center for indirect procurement spending. With the target model in force—supported by optimized processes, governance, tools, and KPIs—the organization achieved savings of €500 million, demonstrating the power of effectively managing operational costs.
We worked with a global oil company on a capital project to design, engineer, and build a large-scale offshore drilling program to be deployed over a period of 20 to 30 years, with capex of more than $200 billion. Our analysis led to the implementation of several capex optimization initiatives for offshore fields, such as project management offices, that reduced program costs by 15% to 20%.
We assessed the supply chain strategy of a manufacturer of commodity chemicals, then aligned its segmentation with market needs. As a result, the company achieved a 2% lift in revenue and a 15% drop in inventory.
The 1,000-plus operations consultants who make up our global network have a long track record of partnering closely with clients to help unlock new value from every aspect of their operations. Our team includes dedicated experts in areas such as operational cost consulting, generalist consultants with a focus on operations, senior advisers, and Operations Center members.
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