Digital, Technology, and Data Consulting

The future is already here. It’s a new paradigm, powered by technology and harnessed by people. To thrive, you must focus on outcomes that will make a difference. Through the lens of our industry expertise, our digital consulting team identifies and delivers programs with the greatest promise for success.

It has never been clearer that companies need to be able to learn quickly, be more resilient to shocks, and adapt in the face of adversity. There is an accelerated need for companies to build for the future—not simply to make standalone digital improvements, but to intentionally combine human and technological capabilities.

Future-built companies are better able to thrive in the face of change and uncertainty, drive breakthrough innovation, and solve some of the biggest industrial and societal problems of our age. For this reason, building companies of the future is at the heart of BCG’s approach to digital transformation—and, we believe, an important factor in BCG receiving external recognition for our digital consulting services year after year.

How BCG Supports Clients in Creating Digital Capabilities

Build for the Future

BCG’s research reveals six key success factors and the steps companies need to take to drive innovation, gain competitive advantage, and build for the future.

BCG X

BCG X disrupts the present and creates the future by building new products, services, and businesses in partnership with the world’s largest organizations.

STRATEGY & PURPOSE

A powerful, purpose-driven strategy allows companies to align and inspire teams, launch the right digital initiatives, and build the capabilities, processes, and mindsets necessary to sustain a digital advantage. Using our “articulate, activate, embed” methodology, we help organizations uncover their purpose—and translate that purpose into growth.

Digital Strategy Roadmap

Digital Maturity

FUTURE-BUILT OUTCOMES

Three types of outcomes will shape companies: personalized customer experiences and relationships; operational excellence (in which business processes and operations are heavily augmented by machines and AI); and innovative offerings, services, and business models.

Digital Marketing

Personalization

Digital Sales

Customer Journey

Industry 4.0

Digital Supply Chain

Digital Shared Services

Innovation Strategy and Delivery

Digital Ecosystems

New Business Build

TECHNOLOGY AND DATA ENABLERS

Fast-moving digital leaders are gaining an insurmountable advantage over the competition—powered by cutting-edge technologies and data-driven insights. Our digital consulting team helps clients uncover, incubate, and deliver game-changing digital businesses and products.

Data and Analytics

Digital Platform

Artificial Intelligence

Cybersecurity and Digital Risk

Emerging Technologies

Digital Products

Metaverse Services

HUMAN ENABLERS

The real strength of a company lies in unleashing the power of human creativity. BCG helps companies reset their organization and implement new ways of working to harness that potential at scale, while upskilling and reskilling digital talent to meet demands.

Agile at Scale

Digital HR

Tech Function

Build-Operate-Transfer

Our Client Work in Digital, Technology, and Data

BCG engagements are designed to deliver immediate value to clients while also building the capabilities, processes, and mindsets necessary to sustain a digital transformation.

Distilling Lessons in Digital Sales and Marketing

Pierre-Yves Calloc’h, chief digital officer at Pernod Ricard, explains how BCG and BCG X helped the wine and spirits company build and deploy digital programs that have improved P&L by optimizing brand investment, promotion calendars, and sales activities.

BCG X and Orange Built a Customer-Centric Marketing Ecosystem

Replace product-centric marketing with an AI-driven, personalized strategy to reach the right customer with the right offer at the right time, no matter the channel.

Sanofi’s Digital Transformation Journey

A global pharmaceutical company launched a transformation to create value at speed and scale—with the goal of generating hundreds of millions of euros in incremental profit.

Explore our library of client work

Our Insights on Digital, Technology, and Data

Generative AI

The new wave of generative AI systems, such as ChatGPT, have the potential to transform entire industries. To be an industry leader in five years, you need a clear and compelling generative AI strategy today.

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In Her Ellement: Conversations With Women in STEM

We are amplifying the voices of women who are rocking the digital boat. Tech leaders from Google, Starbucks, Women Who Code, Fairygodboss, and more talk to BCG about allyship, unconventional career paths in tech, empowerment, and lessons learned.

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Explore BCG's Latest Thinking on Digital

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Careers in Digital at BCG

At BCG, we recognize that solving the world's biggest problems requires instinct and imagination. We are building the future of business by bringing together a broad set of data, digital, and technology capabilities—and looking for exceptional talent to make an impact on this journey.

Explore opportunities today