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Digital, Technology, and Data

The future is already here. It’s a new paradigm, powered by technology and harnessed by people. To thrive, you must focus on outcomes that will make a difference. Through the lens of our industry expertise, our digital consulting team identifies and delivers programs with the greatest promise for success.

It has never been clearer that companies need to be able to learn quickly, be more resilient to shocks, and adapt in the face of adversity. There is an accelerated need for companies to build for the future—not simply to make standalone digital improvements, but to intentionally combine human and technological capabilities.

Future-built companies are better able to thrive in the face of change and uncertainty, drive breakthrough innovation, and solve some of the biggest industrial and societal problems of our age. For this reason, building companies of the future is at the heart of BCG’s approach to digital transformation—and, we believe, an important factor in BCG receiving external recognition for our digital consulting services year after year.

 

 

STRATEGY & PURPOSE

A powerful, purpose-driven strategy allows companies to align and inspire teams, launch the right digital initiatives, and build the capabilities, processes, and mindsets necessary to sustain a digital advantage. Using our “articulate, activate, embed” methodology, we help organizations uncover their purpose—and translate that purpose into growth.

 

FUTURE-BUILT OUTCOMES

Three types of outcomes will shape companies: personalized customer experiences and relationships; operational excellence (in which business processes and operations are heavily augmented by machines and AI); and innovative offerings, services, and business models.

 

TECHNOLOGY AND DATA ENABLERS

Fast-moving digital leaders are gaining an insurmountable advantage over the competition—powered by cutting-edge technologies and data-driven insights. Our digital consulting team helps clients uncover, incubate, and deliver game-changing digital businesses and products.

 

HUMAN ENABLERS

The real strength of a company lies in unleashing the power of human creativity. BCG helps companies reset their organization and implement new ways of working to harness that potential at scale, while upskilling and reskilling digital talent to meet demands.

Our Client Work in Digital, Technology, and Data

BCG engagements are designed to deliver immediate value to clients while also building the capabilities, processes, and mindsets necessary to sustain a digital transformation.

BCG X and GCash Transform Customer Management with AI

GCash partnered with BCG X to build an AI-driven personalization engine that delivers more than 225 million hyperpersonalized messages daily, generating ten times higher revenue than GCash’s legacy CRM program.

Sanofi’s Digital Transformation Journey

A global pharmaceutical company launched a transformation to create value at speed and scale—with the goal of generating hundreds of millions of euros in incremental profit.

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Milken Institute Global Conference 2024

BCG and leaders from across industries convened to shape a shared future. See highlights of the event.

 

Meet Our Digital Consulting Team


Our Insights on Digital, Technology, and Data

VIDEO

Don’t Wait and See on GenAI

Embracing GenAI early offers companies customer, product, and process advantages and a head start on addressing the tech challenges, explains Sesh Iyer, a managing director and senior partner at BCG.

Tech + Us: Monthly insights for harnessing the full potential of AI and tech.