Managing Director & Partner
Greg Papp joined The Boston Consulting Group in 2004. He is a core member of the firm’s Consumer practice and Corporate Development practice.
His work with consumer clients has focused on topics such as corporate strategy, growth, category management and profit improvement, salesforce effectiveness, new market entry, and customer analytics. He also works with management teams in a variety of industries on corporate strategy and growth topics.
Greg’s consumer experience spans a variety of sectors including office products, drug chains, coffee, and mass merchandise. Before joining BCG, Greg worked for Staples, Inc., where he held positions in online merchandising and business development, corporate strategy, and investor relations.
Amazon’s purchase of Whole Foods was a shot across the bow. To compete with e-commerce players, established retailers must improve their value proposition, their internal operations, and the customer experience.
In this slow-growth environment, the most reliable value creators are insulated from e-commerce, they tap into growth in developing markets, and they continually adjust their business models to find a winning formula.
The best retail performers in this year’s analysis—do-it-yourself stores, dollar stores, restaurants, and pharmacies—have inherent barriers to online competition.
The retail industry—including eight U.S. companies among the sector's top ten—delivered sizable value to investors from 2009 through 2013, despite a volatile business environment.