Partner and Associate Director
Martin Twesten has been with Boston Consulting Group since 2008. He is a core member of BCG’s Operations and People & Organization practices, and is part of the expert team that focuses on cost and service excellence, large-scale organizational transformations, operating model design, and excellence in support functions, including their digitization opportunities.
Over the past several years, Martin gained extensive experience in various projects across industries and geographies. He was in charge of multiple large cost reduction programs focused mainly on selling, general, and administrative expenses (SG&A) functions, but also on operational or corporate-wide transformation programs. Martin is adept at applying a wide range of diagnostic tools to identify the most relevant improvement areas, developing function-specific solutions and the supporting organizational design to implement sustainability measures to ensure a lasting change/impact.
Companies that are implementing digital technologies in HR are far outpacing their peers and competitors in efficiency, productivity, and retention.
The function has a critical role to play in building future-ready organizations. To meet that challenge, HR needs to transform itself.
Excellent functional level strategies can yield cost savings, offer greater customer satisfaction, provide a more responsive platform for driving transformation—and sharpen your company’s competitive edge.
New technologies are changing how support functions work—and rendering some of them entirely obsolete. To capitalize, companies need to reorganize those functions from the ground up.
Though digitization offers clear benefits, only one in five companies has the right foundation in place to implement it. The rest should follow seven best practices to close the gap—starting today.