Senior Partner & Managing Director
Olaf Rehse on Lean in Services
Olaf Rehse is The Boston Consulting Group’s global topic leader for lean services, as well as a core member of the firm’s Operations and Technology, Media & Telecommunications practices.
Since Olaf joined BCG in 2005, his client work has focused on operational-excellence projects in service industries such as telecommunications, media, insurance, and banking.
In his work with service clients, Olaf has helped introduce lean enablement as a way to lower costs, generate competitive advantage, reduce customer-facing cycle times, boost value creation, decrease go-to-market cycles, and motivate employees.
Olaf is an integral part of BCG’s Operations centers in Melbourne, one of ten global-operations centers that serve as hubs for comprehensive operations support and offer tailored, fully integrated solutions to optimize operations for long-term success.
Before joining BCG, Olaf was a principal at Mercer Management Consulting.