Managing Director & Senior Partner
Ozgur Adigozel is a core member of the Health Care; Marketing, Sales & Pricing; and Strategy practices at The Boston Consulting Group. He leads the firm’s work with US payers.
Since joining BCG in 2011, Ozgur’s client work has focused on the health insurance sector. He has acquired deep experience in growth strategy, payer operations, and consumer marketing and product innovation.
Prior to joining BCG, he was a vice president of marketing and product development at Anthem.
Most companies and institutions are at least experimenting with one or more use cases, but less than 20% have established a strategy to guide their activities.
Next-generation technologies are already making an impact in health care. Providers and payers need strategies to ensure that these advances benefit them and their patients.
An employee value proposition can help companies keep current employees and attract new ones.
As competition grows, plans need to win their members’ trust—and their renewal—every year. Here’s how to do it.
For health insurance payers, success in Medicare Advantage depends on the stars.
Payers and providers have the data and tech capabilities to tailor the consumer experience at scale and transform medical outcomes and business performance.
Payers that own or contract with primary-care clinics can win a substantial market advantage courtesy of the better quality of care, enhanced patient experience, and lower cost of care that the clinics provide.
For health care systems, the benefits of entering the Medicare Advantage (MA) market—the private version of the US government’s Medicare program for the elderly—can be substantial. But the performance of those that have made the move thus far has been highly variable.
BCG examines how health care systems can enter the Medicare Advantage market to boost revenues and margins.
US health care payers have had a great run, but times are changing. Companies must take action now to forestall the expected—and significant—drop in shareholder value.
As large US health plans consolidate and grow bigger and more powerful, Blue Cross and Blue Shield plans need to take steps to become more competitive.