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Santiago Ferrer joined Boston Consulting Group in 2010 and has worked in the New York, Chile, and Los Angeles offices. He supports clients in real estate, infrastructure, and the public sector across various topics, including corporate and business strategy, M&A, customer journey and service model, operating model and organizational redesign, and transformation.

Santiago is BCG’s North America lead for cities, real estate, and infrastructure development. He is a member of the North American and global Travel, Infrastructure & Cities (TCI) practice leadership teams and the global People & Organization (POP) practice leadership team.

Before joining BCG, he worked for the United Nations in economic development and peacekeeping operations.

AREAS OF EXPERTISE

EDUCATION

  • MBA, Yale School of Management
  • Masters in Economics, University of New South Wales
  • Bachelor in Finance, University of New South Wales

Publications and Videos

Countering the Curse of Zombie Buildings Hero Rectangle

Countering the Curse of Zombie Buildings

As demand for office space plummets, building owners, lenders, and city officials must work together creatively to avoid a downward spiral in property values and local economies.
California’s Digital Opportunity in Public Services | Rectangle

California’s Digital Opportunity in Public Services

By providing more proactive, integrated, and personalized digital services, the state could boost public satisfaction. Our survey identified six areas ripe for improvement.
Delivering Government Services Like a Digital Native

Delivering Government Services Like a Digital Native

Public agencies rarely match the private sector in online experiences. By taking a customer-centric approach, they can even the score—and serve people better.
An American flag waving in the wind

A Better Way for the US to Invest in Infrastructure

The Biden administration has a chance to create jobs, strive for racial equity, and promote public health through smart spending.
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A One-Speed World

The regional growth rates of the engineering, construction, and services industry are now converging, making it imperative for companies to get ready to compete in a one-speed world.
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A Jobs-Centric Approach to Infrastructure Investment

To achieve ambitious employment goals, planners must prioritize investments in infrastructure projects on the basis of their job creation potential.
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Introducing the ECS Technology Index

Engineering, construction, and services (ECS) technology companies have higher valuation multiples than the ECS industry as a whole, a portfolio of S&P 500 technology companies, and the overall S&P 500.
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2016 ECS Value Creators Report: Building Endurance

By strengthening their position over the long term, leading companies in the engineering, construction, and services industry have demonstrated that it is possible to sustain profitable growth.
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Solving the Construction Industry’s Productivity Puzzle

While the productivity of the U.S. economy keeps rising, the productivity of the engineering, construction, and services industry has decreased by 19 percent since 1964. Learn why.
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2015 ECS Value Creators Report: Opportunities amid Uncertainty

What’s next for engineering, construction, and services companies as oil prices head south? The industry is in for a long, tough slog—just like the past few years.
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