Designing Desired Customer Experiences
Steve Knox is a core member of the Consumer and the Marketing, Sales & Pricing practices at The Boston Consulting Group.
Since he began partnering with BCG as an advisor in 2010, Steve has brought deep business expertise with a specialty in advocacy, customer experience, and digital marketing.
Steve is driven to build world-class capabilities in consumer advocacy marketing to best serve consumers and their social networks.
Prior to his current BCG role, Steve was CEO at Procter & Gamble Tremor.