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Steve Thogmartin joined the New York office of the Boston Consulting Group in 1998. He leads BCG's Financial Institutions (FI) practice in North America, and heads the firm's Regional Bank Transformation team in North America.

Steve has worked extensively with banks, wealth managers, and payments companies on a wide range of strategic and operational topics. He has particularly deep experience in strategy development, target-operating-model development, organization transformation, digital multichannel strategies, cost transformation, and sales force effectiveness.

In the banking sector, he has worked with leading retail and commercial banks, credit card issuers, payment networks, and wealth managers.

Before joining BCG, Steve was a business analyst with Deloitte & Touche Consulting in the management consulting practice.

Areas of Expertise

  • Operating model transformation
  • Organization simplification
  • Digitization and customer journeys
  • Data and analytics led transformation
  • New distribution
  • Agile ways of working

Education

  • MBA, Wharton School of the University of Pennsylvania
  • MA, international studies, Lauder Institute, University of Pennsylvania
  • BS, mechanical engineering, summa cum laude, University of Michigan College of Engineering

Honors and Awards

  • Palmer Scholar, Wharton School of the University of Pennsylvania
  • Member, Tau Beta Pi
  • Member and class president, Pi Tau Sigma, University of Michigan College of Engineering
Experts
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