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Steve Thogmartin

Senior Partner & Managing Director

New York

Steve Thogmartin leads The Boston Consulting Group’s retail banking segment in North America and heads the firm’s Financial Institutions practice on the US East Coast.

Since joining BCG in 1998, Steve has worked extensively with banks, wealth managers, and payments companies on a wide range of strategic and operational topics. He has particularly deep experience in strategy development, target-operating-model development, organization transformation, digital multichannel strategies, cost transformation, and sales force effectiveness.

In the banking sector, he has worked with leading retail and commercial banks, credit card issuers, payment networks, and wealth managers.

Before joining BCG, Steve was a business analyst with Deloitte & Touche Consulting in the management consulting practice.

Areas of Expertise

  • Retail banking
  • Payments
  • Target operating model
  • Branch excellence
  • Channel usage and integration
  • Digital banking
  • Sales force effectiveness
  • Large-scale transformation


  • MBA, Wharton School of the University of Pennsylvania
  • MA, international studies, Lauder Institute, University of Pennsylvania
  • BS, mechanical engineering, summa cum laude, University of Michigan College of Engineering

Honors and Awards

  • Palmer Scholar, Wharton School of the University of Pennsylvania
  • Member, Tau Beta Pi
  • Member and class president, Pi Tau Sigma, University of Michigan College of Engineering
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