Our Client Success Stories

Learn how BCG clients have harnessed the power of digital, technology, and data to launch new digital ventures, drive digital transformation, and push the boundaries of innovation.

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Aerospace and Defense

Automotive

How Ford Organized for Digital Operations at Scale

Digitization—when done right and at scale—yields impressive results. Discover how manufacturing companies can learn from Ford’s success.

Reimagining IT to Rev Up Nissan’s Digital Transformation

How Nissan scaled its digital capabilities throughout the business, reshaped its application portfolio, and upskilled its IT team.

Pushing the Limits for an Automotive Manufacturer

By implementing multiple advanced analytics tools, BCG GAMMA helped a global car-seat maker save money, improve efficiency, and reduce defective parts.

A Holistic Shift to Digital-First Marketing in Automotive

Learn how BCG worked with a global automotive manufacturer to reduce their marketing spend while preserving top-line performance.

Biopharmaceuticals

How Allergan Tapped into the Digitally Native Generation

DigitalBCG helped Allergan—which sought to become a leading digital information center—launch three different digital direct-to-consumer ventures.

Building a Digital Supply Chain in Biopharma

How our experts improved agility and efficiency with the use of advanced modeling and AI technology with a biopharma company.

Consumer Products

Becoming the World’s Most Personalized Brand

DigitalBCG used predictive analytics and machine learning to create a real-time personalization experience for Starbucks, which led to a 150% increase in user interaction.

Brewing an Agile Transformation at Heineken

The Dutch beverage conglomerate began its agile transformation in the IT department, where leadership worked hand-in-hand with other departments as well as with outside suppliers and the company’s employee work council.

Financial Institutions

The World Bank’s Human Capital Project: Agile in Action

Agile continues to deliver extraordinary benefits: in just three months, a team delivered a complex, high-profile product that normally would have taken a year.

Transforming This Bank’s End-to-End Customer Journey

BCG partnered with an Australian bank to create a completely digital experience for banking customers with their customer journey program.

Alfa-Bank’s Michael Tuch on Transforming Customer Journeys

Starting and scaling these customer journey transformations requires the three key P’s: people, people, people.

Transforming HSBC Through Technology

HSBC first transformed its tech function to build a “simpler, better, faster” bank. Darryl West, group CIO at HSBC, provides insight on how to successfully implement an ambitious change agenda.

Using Blockchain to Revolutionize Commonwealth Bank

Sophie Gilder, head of experimentation at Commonwealth Bank, looks at the global impact of recent blockchain technology developments.

Nick Jue on Transforming ING Netherlands

How agile enables ING to react swiftly in a rapidly changing world.

Improving Lead Generation in Wholesale Banking

BCG GAMMA built a fully automated solution to raise conversion rates and dramatically increase revenue growth.

Optimizing the Career Paths for a Bank's Employees

To help a major bank keep up in a rapidly evolving business environment, BCG GAMMA quickly developed and implemented a tool for improving workforce training, employee mobilization, and job reassignments.

Health Care Payers, Providers, Systems, and Services

Industrial Goods

Partnering to Build Koç Holding’s Digital Hub

Working collaboratively with Koç Holding, BCG created a scalable digital center of excellence that aims to become a leading analytics and IoT resource.

Shell's MachineMax Revolutionizes Equipment Management with Telematics

Shell and BCG Digital Ventures worked together to address an important challenge for the mining and construction industries: how to maximize the productivity of equipment.

Insurance

Implementing End-to-End Bionic Transformation

Through a combination of tech and human enablers, explore the seven-step methodology that helped Asia's largest insurer streamline their customer journey.

Helping a Health Insurance Provider on Its Digital Journey

In support of the client’s ongoing transformation, BCG GAMMA leveraged advanced data science to generate business value.

Power and Utilities

Public Sector

Retail

Driving Retail Sales Through a Driven Sales Force

BCG GAMMA developed a new, AI-powered app to help our client improve its sales performance. So far, there’s a 90% satisfaction rate among users—and a potential $70 million upside.

Hyperpersonalization in Member Marketing for a Regional Retailer

BCG GAMMA powered revenue growth at a large big-box retailer by applying data science and strengthening HR practices—and by providing insights that helped predict customer behavior.

Technology, Media, and Telecommunications

Transportation and Logistics

Creating a New Shipping Platform for UPS in Six Months

DigitalBCG helped UPS create Ware2Go, a new digital platform to support B2B companies by offering a nationwide fulfillment network, to unlock new opportunities for growth in the world of two-day shipping.

Giving Australia Post Consumers Control over Their Identity

By partnering with BCG, Australia Post digitally transformed the country’s paper-based identity system.

Digitalization Lessons Shipping Can Learn from Other Industries

CEO Troels Støvring discusses Twill Logistics’ partnership with BCG Digital Ventures to uncover new digital solutions for shipping customers.

Operating Efficiency in Mining

By applying the latest technologies and advanced modeling techniques, BCG GAMMA saved a complex mining organization $200 million and drastically improved its operating efficiency.

Travel and Tourism

Deutsche Bahn: Digital Transformation of Time Tabling

BCG Platinion worked with the German rail operator to transform its slow manual process for the planning and booking of cargo routes into a cutting-edge and dramatically faster one.

BCG and KLM Bring AI to Life in Airline Operations

BCG deployed a diverse team of AI and technology specialists to help KLM turn its airline operations into a competitive advantage—which increased customer satisfaction and decreased operating costs.

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