More Than a Quarter of Employees Globally Are Ready to Move on From Their Current Jobs
New BCG Survey of 11,000 Employees from Eight Countries Shows What Really Matters to Them at Work, and Why Their Employers Should CareTreating Employees Like Customers and Investing in Understanding and Meeting Their Emotional Needs Is Critical to Retaining ThemGreat Managers Are the Most Powerful Lever for Delivering Key Emotional Factors, and Account for a 72% Reduction in Attrition Risk, a 3.2x Increase in Employee Retention, and a 13.9x Increase in SatisfactionBOSTON—In a global labor market where there is still record low unemployment, 28% of workers—whether actively or passively looking for a new job—say they do not see themselves with their current employer within a year. It is therefore more critical than ever for employers to prioritize and invest in understanding what really matters to their employees.