Managing Director & Senior Partner
Rajiv Gupta leads the Telecommunications, Media & Technology (TMT) practice at Boston Consulting Group in India, with a specific focus on the technology industry, new-age growth tech companies (especially B2B SaaS) and sports and gaming organizations (associations, media, and technology players). Previously, he led DigitalBCG for India and was part of the Asia Pacific Steering Group, driving the growth of digital in India and the region, talent strategy, set up of the immersion center in Gurgaon, partnerships and alliances, and go-to-market for key digital offerings.
Rajiv helped set up BCG Platinion for India and is the global lead for the Digital Support Functions (DSF) program as well as its sourcing lead for Asia Pacific, focusing on Global Business Services (GBS) and India’s role in the global setup of technology and operations. Rajiv is a core member of the Consumer practice bringing to bear his previous global experience with consumer goods, retail, and travel and transportation clients.
Rajiv has worked for over 25 years as a consultant, assisting clients in the UK, the US, Western Europe, Africa, APAC, and India in their technology-led business transformation initiatives. He has significant expertise in digital strategy and execution, target operating model involving next-gen technology functions, intelligent automation, setting up Analytics and Digital Centers of Excellence, and program management of large IT and digital enablement programs.
Prior to joining BCG, Rajiv worked at Accenture UK and with GE and KPMG.
To decode the learning from good-to-great journeys of India’s late-stage startups, BCG partnered with Times Bridge and The Indus Entrepreneurs (TiE) Delhi-NCR Chapter.
NASSCOM and BCG collaborate to unveil the disruptive technologies that are likely to emerge as the winner in the rapidly evolving tech landscape, and potentially deliver disproportionate growth for the technology industry.
GBS: Yielding the butterfly effect
In this report, BCG explores the changing role of GBS centers in 2022, discussing key value creation areas & challenges
Rajiv describes how BCG redefines experience from a job to a career.
Now is the time to reduce complexity in GBS. This can help companies achieve excellence and transform customer experience.
BCG analysis revealed up to 300 million office workers globally were working remotely as of March. This transition is reflected in the growth of virtual business capabilities, with an 800 percent increase in usage of collaboration software, and 40 percent increase in remote desktop usage.
Companies should adopt an IT staffing strategy that saves money and increases productivity without sacrificing quality.
Transformative technologies for back-office processes don’t automatically deliver the promised payoff. To succeed, companies need a thoughtful, end-to-end plan.