The Jakarta Post
The COVID-19 pandemic has introduced a lot of uncertainties and financial institutions must embrace organizational strategy that optimize resilience to ride through this period. In the short term, banks and financial institutions need to focus on these four priority areas:
1. Protecting staff & ensuring business continuity
2. Supporting clients
3. Managing physical networks and promoting alternatives
4. Engaging in active dialogue with public stakeholders, supervisors and governments
Read on to find out what BCG's Tushar Agarwal thinks are the medium-term imperatives.