Addressing Workers’ AI Anxiety Through Upskilling

Commenting in BBC News , BCG’s Jessica Apotheker discusses the differences in how business leaders and frontline staff perceive artificial intelligence (AI). According to a BCG survey , while 80% of leaders and managers report using generative AI on a weekly basis, only 20% of frontline staff regularly use the new technology. Apotheker emphasizes that organizations can address employees’ concerns and lack of familiarity with AI through upskilling.