BCG Named a Worldwide Leader in Operations Improvement Consulting Services by IDC MarketScape

BOSTON—Boston Consulting Group (BCG) was named a Leader in the IDC MarketScape: Worldwide Operations Improvement Consulting Services 2023–2024 Vendor Assessment (Doc #US50494723, December 2023). “BCG focuses on driving fast, measurable impact through execution and enablement anchored in the appropriate strategy to find high-ROI areas of opportunity,” the report said.

Based on IDC analysis and customer feedback, IDC evaluated 12 organizations that offer operations improvement consulting-related services. Participating vendors were placed either in the Leaders category or the Major Players category. Based on its performance, BCG was placed in the Leaders Category.

The report highlighted BCG's “collaborative, cross-functional model providing support at all levels of the client organization, with the goal of helping clients thrive and maintain sustained impact.” It sees the company taking “a holistic approach integrating digital and tech solutions to enable clients to respond to changing conditions and rapidly evolving economic and political dynamics and address challenges impacting operations.”

“It’s a great acknowledgement to be named as a Leader in operations improvement consulting in the latest IDC MarketScape report,” said Ravi Srivastava, managing director and senior partner, and global leader of BCG’s Operations practice. “We are committed to delivering long term, sustainable impact to our clients leveraging our deep operations expertise and unique combination of capabilities including technology, digital, sustainability, change management, and enablement.”

According to the report, BCG’s strengths include:

  • “BCG designed its capabilities to build the people dimension, customize tooling (e.g., Salesforce), build AI recommendation engines, and enable the client to operate this strategy after its involvement through its continuous improvement approach of building, operating, optimizing, and enabling.”
  • “BCG optimizes its clients' business processes by working with them each step of the way to show them what great business processes look like and then enabling them to stand up and run these processes on their own after their engagement has ended.”

To be included in this IDC MarketScape assessment, vendors were required to have a defined operations consulting offering; a minimum of $100 million in annual operations consulting revenue and at least 50 client projects in 2022; minimum revenues of $20 million in each major geographic region; and 500 or more full-time operations-specific consultants. 

Access the IDC MarketScape report excerpt here.

Media Contact:
Eric Gregoire

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Boston Consulting Group

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.