Jaap Backx is a core member of The Boston Consulting Group's Financial Institutions and People & Organization practices. He has more than 12 years’ experience in Dutch retail and wholesale banking and has worked extensively on many people-and-organization cases, mostly in a capacity relating to organization design and Smart Simplicity.

Jaap has engaged in business steering, people-and-organization, and postmerger integration (PMI) projects as part of his banking work. These include leading a business steering project for a top Dutch retail bank, developing KPIs for a private-banking investments-support center, helping to realign the strategy and development of an ambitious growth program for a major Dutch retail bank, and (in light of a large banking merger) developing a new business plan for a major Dutch retail bank.

Jaap’s expertise in PMI has been a valuable asset in multiple projects involving the integration of Dutch retail banks.


  • MBA, Kellogg School of Management
  • MSc, industrial engineering and management science, Eindhoven University of Technology