Managing Director & Partner
Washington, DC
Bryan Gauch joined Boston Consulting Group to lead the firm’s global partnership with Salesforce.com. As a leader in BCG's Marketing, Sales & Pricing practice, Bryan is an expert in shaping next gen sales and services strategies and delivering large-scale transformations with a focus on growth, profitability, and innovation.
Before joining BCG, Bryan worked in several different industries—including consulting, high tech, financial services, consumer goods and leisure--focusing on large-scale digital sales and service transformations.
With over 20 years of experience in sales, customer lifecycle management, and customer service delivery, Bryan has a proven track record of shaping go-to-market and customer service strategies and operationally executing them through process, human performance, and technology implementations.
Salesforce’s Jonathan Phillips and BCG’s Bryan Gauch discuss the importance of taking GenAI from concept to reality, as well as the opportunities and challenges in the year ahead.
See how BCG’s Salesforce Value Accelerator helps companies quickly maximize the value of their Salesforce CRM investment.