Dale Williams is a core member of Boston Consulting Group’s Operations practice. He is an expert in operational transformations, and most recently, digital transformations. He guides companies through large-scale, multi-year global performance transformations and specializes in the application of advanced analytics to drive operational performance.

Dale is passionate about winning and delivering complex results-focused client projects. He has worked with clients in the energy and utilities, consumer and retail, and aerospace and defense industries, using a digital-first approach to transform supply chains.

Dale joined the firm in May 2020. Prior to that, he was head of operations consulting at KPMG.


  • Enterprise-wide business transformation
  • Operating model redesign and implementation
  • Predictive analytics and cognitive decision-support technology
  • Supply chain digitization
  • Lean operations
  • Operations transformation
  • Digital transformation


  • BSc, University of Bristol
Deep Expertise, Broad Experience