Agile operating principles can improve the customer experience while lowering costs and reducing resolution time.
Education
- MBA, Northwestern University, Kellogg School of Management
- MSc, human geography and planning, Universiteit Utrecht
- BA, philosophy, Universiteit Utrecht
Edzard Wesselink joined Boston Consulting Group in April 2013. He leads the firm's Australia & New Zealand Risk & Compliance practice, and serves as the Asia-Pacific lead for non-financial risk. He is an expert on risk and compliance, with a particular focus on non-financial risk and resilience, as well as on operational excellence, operating models, and organizational design.
Edzard currently works in Australia, India, and Southeast Asia on a broad range of risk-related topics, primarily serving financial institutions, but also other industries. Over the course of his career, he has developed extensive global experience, including several years spent working in Europe and the US.
