Edzard Wesselink joined Boston Consulting Group in April 2013. He is a member of the Financial Institutions practice and his main focus is helping financial institutions transform their culture and organizational structure to become more agile and adaptable. He has worked with clients in the Asia Pacific region, the Middle-East, and Europe. 

Edzard is currently on a one-year ambassadorship to lead the Strategy Lab at the BCG Henderson Institute, BCG's think tank on new sources of competitive advantage, in San Francisco.

AREAS OF EXPERTISE

  • Agile at scale transformations
  • Business ecosystems
  • Strategy development
  • Operations and call centers
  • Retail banking

EDUCATION

  • MBA, Northwestern University, Kellogg School of Management
  • MSc, human geography and planning, Universiteit Utrecht
  • BA, philosophy, Universiteit Utrecht

Publications and Videos

End-Bureaucracy-Again-rectangle.jpg

The End of Bureaucracy, Again?

Is bureaucracy’s dominance here to stay? We believe not. Further changes in the business environment will likely push the model past its breaking point.
Agile-Contact-Center-2880x1620_tcm9-225076.jpg

The Agile Contact Center

Contact centers have a reputation for frustrating customers, but they also offer a strategic opportunity for human contact. Here’s how to turn them into an asset.
Deep Expertise, Broad Experience

BCG uses cookies to improve the functionality, performance, and effectiveness of our communications. Detailed information on the use of cookies is provided in our Privacy Policy. By continuing to use this site, or by clicking "I agree," you consent to the use of cookies.