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Jaap Backx is a core member of Boston Consulting Group's Financial Institutions and People & Organization practices and co-leads the Enterprise Agility topic globally. He has more than 12 years’ experience in Dutch retail and wholesale banking and has worked extensively on many people –and organization cases, mostly in relation to agile, organization design, and Smart Simplicity.

Jaap has engaged in business steering, people-and-organization, and postmerger integration (PMI) projects as part of his banking work. These include leading a business steering project for a top Dutch retail bank, developing KPIs for a private-banking investments-support center, helping to realign the strategy and development of an ambitious growth program for a major Dutch retail bank, and (in light of a large banking merger) developing a new business plan for a major Dutch retail bank.

Jaap’s expertise in PMI has been a valuable asset in multiple projects involving the integration of Dutch retail banks.

AREAS OF EXPERTISE

EDUCATION


  • MBA, Kellogg School of Management
  • MSc, industrial engineering and management science, Eindhoven University of Technology

Publications and Videos

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Simplify First—Then Digitize

Digital transformation is vital to companies’ survival, yet it is threatened by complicatedness. A four-step process helps organizations combat complicatedness—and set the stage for success.
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Agile Transformation Management: Managing Large-Scale Change in a Fast-Changing World

A new approach enables companies to realize the true potential of corporate transformation, even in a world of constant and dizzying change.
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How Complicated Is Your Company?

Companies that successfully root out complicatedness will increase their productivity and gain a competitive advantage.
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Mastering Complexity Through Simplification: Four Steps to Creating Competitive Advantage

Amid growing complexity, many companies act in ways that increase their “complicatedness.” Instead, they should simplify, using an approach that fundamentally changes employee behaviors.
Deep Expertise, Broad Experience