A procurement transformation is among the fastest, lowest-risk ways to reshape cost structures and strengthen competitiveness amid rising costs and rapid technological change.
Education
- MSc, business, ESSEC
Jean-Baptiste Bearez is a global leader in customer engagement and experience at Boston Consulting Group. He is a core member of the firm's Marketing, Sales & Pricing practice and leads the Customer Engagement & Experience team for that practice. He also leads the Technology, Media & Telecommunications practice in Paris and is a core member of the Tech & Digital Advantage practice. Jean-Baptiste's core clients include leading telecommunications, technology, gaming and IT services companies.
Since joining BCG in 2010, Jean-Baptiste has worked extensively with companies across the TMT space on growth strategies and customer experience. He has helped numerous clients conduct IT, data/AI, and digital/agile transformations. As head of human resources, Jean-Baptiste is a member of the Paris management team supervising strategic workforce planning, recruitment, training, and promotions.
Jean-Baptiste’s landmark experience has included leading a customer-oriented digital transformation for a large telecom company in France, designing and implementing numerous digital and IT transformations, launching new digital businesses, conducting several adjacent growth opportunity assessments for tech companies, and leading a cutting-edge, AI-based personalization and recommendation program.
