Jürgen Schwarz is a senior advisor to The Boston Consulting Group and former leader of the firm's global corporate banking practice. He is a former member of the Financial Institutions practice's leadership team, and a former core member both of BCG’s People & Organization, and Marketing, Sales & Pricing practices.
Digital disruption has come to corporate banking with a vengeance. Banks need to develop a vision of how the industry will evolve, formulate a comprehensive strategy, and plot their digital initiatives.
Though top banks are achieving profitable growth, they are also facing profound digital disruption—and most are not ready for it. Institutions must digitize swiftly and aggressively.
Corporate banks that engage with fintechs as allies, rather than as a direct threat, can fast-track their innovation processes and create a superior client experience.
Business clients expect corporate banks to deliver higher levels of digitization and will pay to switch to banks capable of providing a superior digital experience.
The macroeconomic “noise” generated by the 2007–2008 financial crisis concealed some fundamental forces that are still reshaping business models in corporate banking.
BCG’s latest report on the global corporate banking industry examines current trends and outlines the actions that players must take to succeed in an increasingly competitive climate.