AI changes the basis of competition, but operating model is the real differentiator. Value streams are the practical mechanism for building a new one.
Education
- MBA/MA in Higher Education, University of Michigan
- BS, phi beta kappa, Mathematics, University of Wisconsin, Madison
Madeline Brooks is a core member of Boston Consulting Group's Health Care and People & Organization practices with a focus on organization and operating model transformation for national and regional payers and health care services companies.
Her experience includes strategy design and implementation, organizational capability building, top-level org design and operating model, talent capability build (upskilling, employee engagement, strategic workforce planning), adjacency strategy, and payer sales and marketing.
Before joining the firm, Madeline worked at Capital One for four years.
