Managing Director & Senior Partner
Rob Souza is Boston Consulting Group's Northeast System lead and office leader for Boston. He also leads big data and advanced analytics in retail at the firm as a member of the retail leadership team. Rob is a core member of the Consumer; Marketing, Sales & Pricing; Operations; and Strategy practices.
Since joining BCG in 2000, Rob has worked with clients in a range of industries, with a focus on consumer goods and retail. He was founding member of BCG's GAMMA team and the firm's data sciences career track. BCG GAMMA combines AI data with software and BCG's world-class consulting services to unlock impact and maximize opportunity.
Before joining BCG, Rob worked at Deloitte Consulting.
Big data can explain the who, what, when, where, why, and how of retailing. Which projects are a flash in the pan, and which will fuel growth? We see three opportunities for retailers to generate a significant increase in revenues and profits in the near term.
Companies in information-rich industries are generating entirely new revenue streams, business units, and standalone businesses out of the data they hold.
Global consumers want similar things when it comes to personal data. In this slideshow, we explore the sentiments about data privacy expressed by people around the world.
Some organizations that use personal data will create trust, while others will destroy it. Those that steward data well will achieve a significant performance boost.
Big data can generate insights, but it can also reshape processes, decision making, and even industries. The companies that get ahead will be those that see—and seize—the opportunities.
Many senior leaders are having a hard time figuring out where to start with big data. Answers to four questions can create clarity and put an end to “big-data paralysis.”
Same-day delivery, a concept that bombed during the dot-com era, is back on the loading dock. Will it fare better this time around?
Retail formats have short shelf lives, so retailers must reinvent and evolve their store concepts over time. Here are the top ten success factors.