Ruchin Goyal
Managing Director & Senior Partner
Mumbai
Ruchin Goyal is a member of The Boston Consulting Group’s Financial Institutions, Insurance, People & Organization, and Operations practices.
Since joining BCG in 2004, Ruchin has worked extensively with clients in financial services, including banks, financial services companies outside of banking, asset management companies, and insurance companies. His experience has covered topics such as large-scale transformations, growth strategy, operational improvement, and organizational effectiveness.
Ruchin has worked in BCG's New Delhi, San Francisco and Mumbai offices.
Prior to joining BCG, Ruchin worked for three years at A.T. Kearney and for two years with Intergraph India Limited.
Digital disruption has come to corporate banking with a vengeance. Banks need to develop a vision of how the industry will evolve, formulate a comprehensive strategy, and plot their digital initiatives.
Banks often regard small businesses as high risk and costly to serve. But incumbents that are looking to boost performance and remain competitive should think again.
Though top banks are achieving profitable growth, they are also facing profound digital disruption—and most are not ready for it. Institutions must digitize swiftly and aggressively.
Corporate banks that engage with fintechs as allies, rather than as a direct threat, can fast-track their innovation processes and create a superior client experience.
The Insurance Practice in India along with The Federation of Indian Chambers of Commerce and Industry (FICCI) released a report titled India Insurance—Turning 10, Going on 20 at the 14th Insurance Conference in New Delhi. The report highlights the importance of insurance in India’s economy, the progress made in the last decade, key challenges associated with the sector and an action agenda for insurance companies and the government.
The report was released in partnership with Federation of Indian Chambers of Commerce and Industries (FICCI) and Indian Banks’ Association (IBA), highlights ten major trends that will shape the Indian banking industry in the coming decade, identifies two critical challenges the industry faces and outlines key recommendations for the industry, stakeholders and the Government.