To adapt, both retail and commercial insurers must:
- Rethink their value propositions and improve the customer journey by offering more personalized products and reinventing distribution.
- Operate efficiently to minimize costs and maximize margins.
- Form new partnership ecosystems.
- Adopt digitization—including artificial intelligence (AI), smart operations, and advanced analytics—and combine human creativity and expertise with the power of technology to build for the future.
Our Approach to the P&C Insurance Market
Our property and casualty insurance consulting team helps P&C insurers transform and work more efficiently to reduce costs and improve the value they deliver to customers and shareholders. We do this by:
- Identifying the strategies, partnership agreements, technology investments, and M&A deals that spark growth
- Working with clients across the insurance value chain, including product development, sales, underwriting, claims, payments, and customer service
- Combining digital transformation expertise with knowledge of strategic workforce planning to help clients adopt agile at scale and future-proof their workforces
Our approach to P&C insurance consulting is built on our understanding of the non-life-insurance business. That comprehension was developed in part through our work with some of the world’s preeminent insurance players, our knowledge of p&c insurance trends, industry sectors, and regional markets, and our partnerships with leading clients through enterprise-wide transformations.
We combine our P&C insurance consulting capabilities with a set of proprietary tools.
Our Property & Casualty Insurance Tools

Insurance Excellence Benchmark
Insurance Excellence Benchmark

Digital Acceleration Index
Digital Acceleration Index
Explore Our Insights on Property and Casualty Insurance




Value Creators in Insurance


