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Our Latest Thinking on Financial Institutions

Technology is dramatically reshaping banks, asset and wealth managers, and other financial institutions. Digital disruption, however challenging, can open the door to new opportunities—but how best to capture them? Explore BCG’s latest thought leadership on financial institutions to learn the views of our experts.

Featured Insights

How will financial institutions evolve? How will consumers bank ten years from now? Will digital natives redefine the landscape? Connect with us on LinkedIn to view our latest insights and share your ideas.

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Global Payments 2019: Tapping into Pockets of Growth

Global Payments 2019: Tapping into Pockets of Growth

Although the payments space will enjoy steady growth overall, the outlook for individual players is less assured. As competition intensifies, success will hinge on digitization, scale, and fast-expanding markets.

Global Risk 2019: Creating a More Digital, Resilient Bank

Outside forces may have dictated the path in the period following the recession period, but today’s banks have an opportunity to lead the way. Those with foresight will recognize that the road to resilience starts with digitization.

Financial Institutions in China

Global Digital Wealth Management Report 2018: Building Trust and Reshaping the Value Chain with Technology

Digital wealth management should be distinguished from pure online wealth management and pure cash management, underscoring the increasingly important role of technology in wealth management, especially in the Chinese market. China’s digital wealth management market is now at a turning point for transformation, and four types of players, namely traffic-based institutions, vertical institutions, digitalized traditional institutions and integrated institutions, are vying with each other. Digital wealth management platforms cannot win without six key success factors (KSFs): value proposition, business model, client value management system, investment research and advisory capabilities, technological application capabilities and agile organization.

The Impact of Artificial Intelligence (AI) on the Financial Job Market

AI technology will change the business world in three aspects: automation, intelligence and creation. It will increase automation, support intelligent analysis and decision-making, and create new business models and industries. In the financial sector, it will make some jobs redundant, while at the same time increasing efficiency and creating jobs. Based on analysis of the three major value chains in the financial services sector — banking, insurance and capital markets, this report will examine the potential impact of AI technology on each industry, its jobs and activities, and further estimate the impact on overall employment in the financial industry.

China Trust Industry Report

Growing from RMB 960 billion in AuM in 2007 to RMB 23 trillion in mid-2017, trusts have played an important role in the national economy, the people’s livelihood, and financial markets. The industry now stands at a new starting point.

China Wealth 2017: The Way Ahead After a Golden Decade

After 40 years of rapid economic growth following China’s economic reforms, 2.1 million Chinese households are now “high net worth”. This has created a private wealth management market of RMB 120 trillion of assets under management (AuM). As the Chinese economy transits into the new normal, the private banking environment is changing. As the 10th anniversary of private banking in China approaches, commercial banks should clarify the strategic position of their private banking offerings, finding a model with distinctively Chinese characteristics.

Laurent Desmangles on Personalized Banking

The benefits are big and banks already have enough data to hit the ground running.

Why Wealth Managers Must Adapt for the Future

Anna Zakrzewski, partner and managing director, discusses the overall state of today’s wealth management industry and the dynamics that are forcing players to change in fundamental ways.

Trimming the Sails

BCG’s 2018 Treasury Benchmarking Survey, the fifth in a biennial series, continues the story of how treasuries have responded to one of the most challenging periods in banking history. For most, it has been a journey of significant and, in some cases, profound change.

Transaction Banking - How Cashless Payments Help Economies Grow

How Cashless Payments Help Economies Grow

Because digital solutions make it easier to send and receive money, they boost economic activity. Policymakers and companies should take steps now to accelerate adoption.

Global Payments: The Interactive Edition

An Interactive Guide to Global Payments

The world of transaction banking and payments is being transformed. At stake are $1 trillion in new global revenues by 2027. Explore this interactive to learn how the market will evolve.

Expert Interviews

The Digital Metamorphoses in China

The Digital Metamorphoses in China

New Ways of Working in Banking

Technology is Transforming Banking, and Customer Needs Are Shifting

Tjun Tang on Digital Finance in China

Transforming Retail Banks for the Digital Age

Winning in Today's Corporate Banking Environment

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