Jeffrey Chua

The infrastructure market’s nearly $1-trillion-a-year investment deficit is one of the world’s most challenging problems—or one of its largest opportunities. A few critical developments are resetting the rules of the game, according to BCG’s Jeffrey Chua. First, digital is changing the way assets are designed, planned, built, and delivered. Second, cities are becoming stand-out markets with ever increasing populations. Finally, governments are stepping up public-sector capabilities.

Jeffrey Chua is a member of Boston Consulting Group’s Center for Digital Government. He is a core member of the firm’s Industrial Goods and Public Sector practices, and a member of BCG’s Audit and Risk Committee.

Jeffrey works at the intersection of business strategy and government policy, specifically in the transportation and infrastructure sector. His expertise spans asset life cycles and types, and he works closely with governments, investors, and top management on strategy, economic development, public-private partnerships, and large-program management. His recent client work has covered the future of mobility and its impact on infrastructure planning.

Jeffrey helps clients adopt digital technologies to transform their core businesses, create new businesses, and build next-generation leadership capabilities for success in an increasingly competitive environment. He also works with sovereign wealth funds and principal investors to conduct strategic due diligence, maximize post-deal value, and redesign operating models. He has helped governments develop programs to improve productivity in labor-intensive industries such as construction.

Before joining BCG in 1999, Jeffrey was a director at the Canadian Imperial Bank of Commerce in Singapore and Hong Kong and a design engineer at Sony Corporation in Japan.

AREAS OF EXPERTISE

Urban infrastructure and real estate
Industrial goods
Public sector
Growth strategy
Transport infrastructure
Economic development and public policy
Urbanization
Large-project management
Corporate development
Digital technologies

EDUCATION

MBA, MIT Sloan School of Management
B. Eng, with first-class honors, electrical engineering, National University of Singapore

HONORS AND AWARDS

Member, Singapore’s National Productivity Council, 2012–2016

Publications and Videos

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How Concessionaires Can Unlock Opportunities with Smart Infrastructure

From the Internet of Things to data analytics, powerful technologies are boosting the economic potential of infrastructure. For concessionaires that act now, these breakthroughs could provide a competitive edge.

Making Autonomous Vehicles a Reality: Lessons from Boston and Beyond

Autonomous vehicles will be an integral part of future urban transportation ecosystems. Boston’s test program offers important insights on planning, implementation, and policymaking.

How Public Agencies Can Be Savvier Buyers

Public agencies are under pressure to expand their offerings without busting their budgets. By carefully distinguishing legal and regulatory requirements from discretionary guidelines—many developed with little sense of costs—agencies can work flexibly and collaboratively with suppliers.

Five Ways to Unlock Value from Transportation Infrastructure

Investment drives growth—but infrastructure owners face challenges that constrain transportation’s economic power. Building five capabilities can help overcome them.

The Trillion-Dollar Business Opportunity in Infrastructure

Global investment in infrastructure is projected to fall short by about $1 trillion per year over the next 15 years. What can be done to close the gap?

Will Autonomous Vehicles Derail Trains?

The advent of AVs could affect passenger rail travel as profoundly as the automobile did 125 years ago. Rail executives should take four actions to prepare for an AV future.

Creating the Diverse Organization: How to Thrive in a Complex World

Real life isn’t simple; rather, it’s complex and even messy. The same is true for business. Avoid watchwords like focus, streamline, and lean. Develop a truly diverse organization.

Industry 4.0 and Singapore manufacturing

With the world in the midst of a historic transition driven by technology, there's need for a rethink.

Making Singapore a great retail destination again

Move from being a "house of international brands" to promote Singapore offerings and unique shopping experiences.

The Private Sector’s Strategy for Managing the Risks of Public-Private Partnerships

Companies face many risks when teaming up with the public sector to develop infrastructure projects through public-private partnerships. Proven best practices can mitigate those risks.

How the Public Sector Can Drive Successful Public-Private Partnerships

Public-sector leaders must embrace best practices to successfully manage public-private partnerships, in which the private sector builds, controls, and operates infrastructure projects with government oversight.

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Meeting the Infrastructure Challenge with Public-Private Partnerships

Global demand for infrastructure investment is climbing, but supply is constrained by governments’ tight budgets. Well-managed public-private partnerships can help bridge the gap.

Deep Expertise, Broad Experience