Our Client Success Stories with Digital, Technology, and Data

Switzerland’s leading railway operator is meeting ambitious new efficiency, cost, and reliability goals with the digitization of its fleet maintenance operations.

Discover how a major mining operation in Western Australia partnered with BCG X to revolutionize its processes using a cutting-edge AI scheduling platform, boosting productivity and operational efficiency.

Working with BCG, Commvault has improved time to closure of projects while handling customer data responsibly and solving problems. Here's how.

The French multinational worked hand in hand with BCG to support an IS/IT transformation across all its primary functions, including integrating demand management, upgrading people skills, implementing agile principles, and working to foster collaboration while protecting both its own data and its customer confidentiality.

Digitization—when done right and at scale—yields impressive results. Discover how manufacturing companies can learn from Ford’s success.

How Nissan scaled its digital capabilities throughout the business, reshaped its application portfolio, and upskilled its IT team.

By implementing multiple advanced analytics tools, BCG helped a global car-seat maker save money, improve efficiency, and reduce defective parts.

Learn how BCG worked with a global automotive manufacturer to reduce their marketing spend while preserving top-line performance.

The company identified data-driven solutions that not only boost efficiency but can be converted into systemic change and scaled throughout the global business.

Jim Riley reveals how the company applied agile principles and frameworks within its highly regulated and structured environment, breaking down silos and significantly accelerating product delivery.

Heineken’s data and AI makeover has led to transformative growth. Partnering with BCG, the company developed cutting-edge promotion methodologies and AI-powered solutions. Heineken’s Ronald den Elzen shares his insights on the company’s wide-ranging AI strategy.

The food and beverage giant partnered with BCG to identify impact, drive value, and make better decisions across its brands in France.

BCG used predictive analytics and machine learning to create a real-time personalization experience for Starbucks, which led to a 150% increase in user interaction.

Banque Saudi Fransi, one of the largest banks in Saudi Arabia, worked with BCG to introduce a core banking system—and implement it seamlessly.

Michael Ruttledge, CIO of Citizens, explains how a digital transformation has allowed the company to compete against fast-moving startups.

BCG partnered with an Australian bank to create a completely digital experience for banking customers with their customer journey program.

HSBC first transformed its tech function to build a “simpler, better, faster” bank. Darryl West, group CIO at HSBC, provides insight on how to successfully implement an ambitious change agenda.

A leading global animal health company partnered with BCG to develop an AI-powered sales engine to target and engage with customers, driving double-digit growth.

BCG supported Zoetis in implementing its data and digital platform across the continuum of care, a key enabler in the company’s data and analytics strategy.

Discover how RHI Magnesita, in collaboration with BCG, is revolutionizing its global production network, unlocking unparalleled efficiency, cost savings, and operational breakthroughs.

Bosch Digital reinvented ways of working and realigned talent to create a nimble operating model, meeting the demands of diverse projects and ever-evolving expectations.

Adriana Nuneva, chief digital officer of CWS Group, explains how the company’s shift to a holistic, data-driven approach emboldened the company's growing sales force, sparking a massive boost in productivity.

Generali Italia, a leading insurance company, launched a digital transformation that lowered response time by 50%, reduced down time by 80%, and slashed its defect rate by a factor of ten.

BCG developed algorithms that helped Malakoff Médéric double improvement in fraud detection and led to the hiring of over 50 new digitally skilled employees.

BCG helped E.ON develop its digital sales platform and reshape its legacy infrastructure to better position the company to address its most pressing challenges, such as climate change.

Discover how BCG helped a client redesign its pricing and communication strategy to reduce churn amid an increasingly competitive market.

BCG partnered with the government of Puerto Rico to begin developing a sustainable broadband workforce that would support the island’s broadband transformation and reduce its digital divide.

Learn how BCG harnessed deep learning to drastically reduce error and improve reliability in vehicle classification systems.

Pret A Manger CEO Pano Christou walks through the company's successful growth strategy.

In partnership with BCG and BCG X, a leading retail company launched a new business aimed at reducing food waste to enhance climate and societal impacts.

BCG worked shoulder-to-shoulder with leading jewelry company Pandora to launch a transformation program that reignited passion for the brand and helped Pandora get closer than ever to its customers.

BCG powered revenue growth at a large big-box retailer by applying data science and strengthening HR practices—and by providing insights that helped predict customer behavior.

Replace product-centric marketing with an AI-driven, personalized strategy to reach the right customer with the right offer at the right time, no matter the channel.

BCG helped a global telecom company create a digital transformation program that has generated two times the amount of e-commerce traffic and a gain of over $250 million in revenue in one year alone.

BCG helped UPS create Ware2Go, a new digital platform to support B2B companies by offering a nationwide fulfillment network, to unlock new opportunities for growth in the world of two-day shipping.

By applying the latest technologies and advanced modeling techniques, BCG saved a complex mining organization $200 million and drastically improved its operating efficiency.

BCG worked with the German rail operator to transform its slow manual process for the planning and booking of cargo routes into a cutting-edge and dramatically faster one.

BCG deployed a diverse team of AI and technology specialists to help KLM turn its airline operations into a competitive advantage—which increased customer satisfaction and decreased operating costs.