The CEO of LATAM Airlines has built a stronger and bigger company after Chapter 11 bankruptcy. People-centric leadership was at the center of the turnaround. He shares his personal insights in this video with BCG’s Christoph Schweizer.
Latest Episode
Hershey's Michele Buck on Challenging the Status Quo
December 4, 2025 | From chocolate to salty snacks, Hershey’s Michele Buck explains why the company needed to challenge the status quo and diversify its snacking portfolio. Watch the video to find out how Buck led the company through this transformation.
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2025 Conversations
Video
November 14, 2025
LATAM’s Roberto Alvo on Emerging Stronger from Chapter 11 Bankruptcy
Video
October 29, 2025
Mahindra's Anish Shah on Leading with Purpose
The Mahindra Group has seen its market capitalization increase twelvefold in just five years. In this episode of Moments of Truth, CEO Anish Shah explains how he has chosen to think big and lead with purpose.
Video
October 10, 2025
Delta's Ed Bastian on Turning a Crisis into Opportunity
Delta Air Lines CEO Ed Bastian reflects on leading through crises, sharing how putting people first, communicating with honesty, and investing boldly in the future have guided him through 25+ years of change and challenge.
Video
September 3, 2025
SAP’s Christian Klein on Reinventing a Tech Giant for Long-Term Success
SAP CEO Christian Klein joins Christoph Schweizer to share how, despite market pushback, he boldly transformed SAP's business model to better serve its customers in a digital future.
Video
March 24, 2025
Indorama Ventures’ Aloke Lohia on Taking Control of Your Future
Indorama CEO Aloke Lohia joins Christoph Schweizer to share how a tough decision—made despite short-term market impacts and potential risks—ensured his company's long-term success.
2024 Conversations
Video
October 3, 2024
Nasdaq's Adena Friedman on Avoiding Complacency
When technology is an unstoppable force, standing still isn’t an option. In this episode, the CEO and Chair of New York’s Nasdaq stock exchange talks about the risks of complacency. To keep up with advancing tech, Adena Friedman decided to shift the exchange’s market infrastructure technology to the cloud. Doing so meant changing the mindset of many team leaders and equipping them to confidently explain the technology to clients.
Video
October 17, 2024
Exelon’s Calvin Butler on Leading the Energy Transition
Appointing a leadership team is often one of the first challenges facing a CEO. And it’s important strategically, culturally, and operationally. In this episode of CEO Moments of Truth, Exelon’s Calvin Butler shares his thoughts about choosing the right people to help lead the firm through a period of intense change. This includes finding the people who will step up during tough times.
Video
September 26, 2024
EQT's Christian Sinding on a Career-Defining Decision
In 2022, EQT’s CEO Christian Sinding decided to push ahead with a significant acquisition in Asia that led to the private equity firm becoming a global leader. It was a career-defining moment for him, a moment which carried considerable risk as well as reward.
Video
September 12, 2024
UPS’s Carol B. Tomé on the Power of Culture
Carol B. Tomé was starting her tenure as CEO of UPS when the COVID-19 pandemic struck. At a time when almost every part of the business was disrupted, Tomé chose to focus first and foremost on culture. This approach included defining a purpose for the firm, to serve as a rallying cry for workers during that difficult time, as well as agreeing on behaviors and values among the leadership team.
Video
October 9, 2024
S&P Global's Doug Peterson on How to Hit the Ground Running in M&A
S&P Global provides data to power global markets. As Douglas Peterson prepares to stand down from his role as CEO, he spoke to BCG’s Christoph Schweizer about some of the defining moments of his career. One of those moments was the bold decision to acquire IHS Markit. And part of the success story was ensuring the right leadership abilities and capacity to manage the change that followed.
Video
October 29, 2024
Schneider Electric’s Jean-Pascal Tricoire on Winning Hearts and Minds
One of the hardest tasks for CEOs is future-proofing their business. Jean-Pascal Tricoire was CEO of Schneider Electric for 17 years. Shortly after his tenure began, he chose to kick-start the company’s transformation through the acquisition of one of the most disruptive firms in the sector. It turned into an uphill battle, with some investors and employees seeing the strategy as far-fetched and struggling to buy into the vision.
I sat down with successful CEOs across the world, in very different industries. What the conversations revealed is that even fantastic leaders face extremely stressful, worrying situations. I learned so much from each of them as they talked openly about their experiences and how they felt in these pivotal moments. I think the world tends to forget that there are wonderful human beings behind the CEOs in the headlines. — Christoph Schweizer
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