Once a PE firm has used results from the Digital Acceleration Index to understand where a target or portfolio company needs to deploy digital, it must identify the digital programs that can best help it attain its goals. At BCG, we help clients implement a range of such programs, depending on their needs. Consider these examples:
Our Manufacturing 4.0 program uses model factories and simulations to help companies maximize operational efficiency. Manufacturers gain the knowledge and skills needed to use technologies reshaping industry—such as autonomous robots, additive manufacturing, augmented reality, the Industrial Internet, and cloud computing. Results include enhanced productivity, operational flexibility, process speed, and product quality. The program also fosters an “ignite-pilot-scale” approach that helps companies swiftly achieve and build on efficiency and effectiveness gains.
Our next-generation sales program uses digital technologies to create seamless experiences across channels for all customers. It helps businesses manage sales opportunities, offering and pricing, selling and negotiations, and customer relationships, including equipping sales reps with a digitized cockpit that provides data and knowledge essential for cross-selling.
BCG’s analytic activators program uses data analytics to rapidly deliver business value through custom end-to-end solutions that are accretive in 6 months and that have a major P&L impact in 12 months. It draws on advanced pattern recognition and detection to support continuous learning and improvement, and it provides dynamic triggers and alerts for employees’ actions.
Digital Supply Chain
Our digital supply chain program uses predictive analytics to enhance demand forecasting and capacity modeling. It digitally enables sales and operations planning to streamline demand, supply, and inventory matching. It also deploys scenario modeling to optimize manufacturing and distribution footprints and deploys geo-analytics to improve logistics planning and routing.
Digital Shared Services
This program supports real-time data and reporting capabilities. In addition, it draws on robotic process automation and AI to manage manual, transactional activities in shared service centers, freeing employees to focus on more value-creating work. Our digital shared services program also reduces organizational layers to decrease costs and boost productivity in shared service centers and global business services centers.
Agile at Scale
BCG’s Agile at Scale program uses agile ways of working, such as fast pilot projects, to help companies manage digital and traditional projects (including product or service development) as well as improvement programs and organization redesigns. The program supports agile approaches in all functions—IT, support centers, operations, contact centers, marketing and sales—to improve efficiency, productivity, and delivery speed. Equally important, it enables cross-functional teams to collaborate easily and effectively across silos.
Next-Generation Tech Function
This program helps companies develop an advanced tech function that supports digital transformation efforts throughout the business. Examples of the program’s focus areas include creating a sophisticated digital and data platform, strengthening digital capabilities in the IT workforce, implementing agile practices in application development and deployment, and establishing state-of-the-art cybersecurity mechanisms.