The Five Imperatives of a Successful Digital Transformation
Over the last decade, the proliferation of high-speed connectivity, coupled with the pace of changing preferences across demographics, has created the need for services and solutions that are delivered faster and are easier for end-users to access. This has led to digitally-savvy players tapping into changes in customer behavior, and moving ahead of the competition by accelerating digital transformation and embracing new ways of working. Organizations today need to digitally transform their operations as digital is here to stay and it is the only way forward. The imperative for companies both in the Middle East and around the world is to ensure the right implementation of digital transformation to ensure survival and success in the post-pandemic era.