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Fortune

Why Great Managers Are the Best Answer to the Labor Shortage

Writing in Fortune, BCG’s Julia Dhar, Deborah Lovich, Nick South, and Sebastian Ullrich assert that the most effective strategy for companies seeking to retain key talent is to invest in making great managers. A BCG survey of nearly 5,000 “deskless workers” whose jobs require their physical presence found that workers who were dissatisfied with their managers were 50% more likely to feel burned out, three times more likely not to recommend their employer as a place to work, and twice as likely to leave their job within a year. Based on the survey results, the authors explain how companies can develop day-to-day managers who help attract and retain essential talent.

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