Bloomberg
In an interview with Bloomberg, BCG’s Mai-Britt Poulsen explains that continued investment in people and processes is the key to unlocking value from generative AI in the workplace. Although AI has the potential to alter the recruiting landscape, many companies are just as interested in upskilling their workforce to utilize new technology as they are in hiring new talent. “With generative AI, many companies are asking what are the skills that we need going forward and how do we upskill? Tech is becoming more and more important, but so is talent,” she says.