Bridging the Gap Between UK AI Investment and Impact

Despite making significant investments in AI, many UK companies are struggling to measure the value it delivers, says BCG’s Christin Owings in an exclusive interview with The Times . “They see lots of individual ‘use cases,’ they may see excitement in some parts of the organization,” Owings asserts, “but it’s hard to really track how to actually translate the amount of investment into something that hits the bottom line.” Executives who fully immerse themselves and their staff in the technology, she adds, are having greater success.