Managing Director & Senior Partner
New technologies are profoundly changing industrial production, giving rise to “the factory of the future.” What will the factory of the future be like with respect to its structure, technologies, and processes? What enablers will manufacturers need in terms of strategy and leadership, employee skills, and IT infrastructure to make it a reality?
The Boston Consulting Group recently conducted a study that addressed these questions. The study focused on a global survey of more than 750 production managers from leading companies in three industrial sectors: automotive (which includes suppliers and original equipment manufacturers, or OEMs), engineered products, and process industries. The goals were to define a vision for the factory of the future in 2030, assess the benefits, and create a roadmap for implementation. Our research partner was the Laboratory for Machine Tools and Production Engineering at RWTH Aachen University.
We found that industrial companies have high ambitions to enhance their factories—85% of respondents believe they can benefit from implementing elements of the factory of the future. But they appear to be struggling to build momentum. Among survey respondents, 74% said that their company has implemented, or plans to implement (within the next five years), elements of the factory of the future, but only 25% said they achieved their related targets last year. When we looked at the participants’ responses by industrial sector, the results were consistent with the overall findings. Furthermore, we found that German companies are the most advanced: 47% of respondents said they have developed their first concepts for the factory of the future. However, even among German companies, nearly 1 in 5 said that they are not yet prepared to introduce the related technologies.
Many manufacturers have started to selectively implement elements of our vision for the factory of the future. Below, we provide many examples of these efforts, most of which are being piloted on a small scale in specific areas of the plant. In order to realize our vision, manufacturers must apply these advances comprehensively throughout their plants and across an integrated value chain.
We analyzed how conversion costs and manufacturing costs would be affected ten years after starting implementation. We found that total conversion costs will be reduced by up to 40%. (See Exhibit 1.) Total manufacturing costs will be reduced by up to 20%, depending on the material costs. Manufacturers will also capture the benefits of enhanced flexibility, quality, speed, and safety. Over a ten-year period, a company’s cumulative investments to capture these benefits will amount to 13% to 19% of one year’s revenue.
In this report, we focus on automotive suppliers and OEMs. In recent decades, such companies have been the leaders in implementing innovations in production to improve efficiency. Their initial efforts to implement the factory of the future help to illustrate the use cases and improvement opportunities and serve as a model for other industrial manufacturers.
The factory of the future is a vision for how manufacturers should enhance production by making improvements in three dimensions: plant structure, plant digitization, and plant processes. We discuss the elements of each and provide selected examples that illustrate how leading automotive suppliers and OEMs are testing new concepts.
The plant structure of the future has a more flexible, multidirectional layout, with a modular line setup and environmentally sustainable production processes. Respondents to our survey from the automotive industry expect plant structure to be important in the factory of the future: 86% said this dimension would be highly relevant in 2030, compared with 43% who think it is important today.
Manufacturers are increasingly using digital technologies. Of automotive respondents, 70% said that plant digitization would be highly relevant in 2030, compared with 13% who think it is important today. Companies are enabling smarter automation and promoting efficiency in various ways.
By using new digital technologies, manufacturers are taking lean management to the next level and exploiting its full potential. Indeed, our survey results indicate that optimizing plant processes will be even more important in the future: 97% of automotive respondents said lean management would be highly relevant in 2030, compared with 70% who said it is important today. Two key elements of lean management that are being further enhanced by digital technologies are customer centricity and continuous improvement.
In the factory of the future, the value chain—made up of suppliers; component manufacturing; press, body, and paint shops; final assembly; and the customer—will be fully integrated, blurring traditional boundaries. (See Exhibit 2.) Throughout the value chain, manufacturing will be facilitated by the comprehensive integration of IT systems and the availability of all required production data. Within a company, this integration will strengthen connections across R&D, production, sales, and other functions. For example, Continental Tire has accelerated product testing by setting up a research and production facility in which all machinery is fully integrated using sensor systems and software. Such integration will also be possible outside a company’s boundaries, creating real-time connections with suppliers and customers. An OEM’s press shop, for example, will be able to adjust the pressing parameters for a specific coil on the basis of data provided by the supplier. Customers will be able to view the production of their vehicle in real time and request last-minute changes. Of automotive respondents, 87% said that integrated value chains will be relevant in 2030. These respondents overwhelmingly recognized the benefits: reducing costs as well as improving production flexibility, quality, and speed.
For each plant shop in this integrated value chain, automotive respondents provided insights into what they considered will be the most important elements in the dimensions of plant structure, plant digitization, and plant processes. (See Exhibit 3.)
Component manufacturing will benefit from greater flexibility and improved working conditions. For example, 80% of automotive respondents cited the relevance of decentralized production steering and, in particular, the automated adjustment of machine parameters in the factory of 2030. Nearly all of these respondents pointed to flexibility improvements currently arising from communication between machines and products. When producing camshafts, ThyssenKrupp assigns each one a Data Matrix code comprising product data. The production machines scan each camshaft’s code and make appropriate adjustments to their parameters prior to executing manufacturing tasks. Additionally, more than 70% of respondents noted that additive manufacturing (commonly known as 3D printing) will be relevant to component manufacturing in 2030. The main applications cited for additive manufacturing today are not only the creation of prototypes but also the printing of tools and spare parts.
The press shop will benefit from improved equipment effectiveness. Of automotive respondents, 93% cited the relevance of predictive maintenance in 2030. In fact, most respondents have implemented, or plan to implement within the next two years, their first applications of predictive maintenance. Schuler has developed robots that not only move parts along the press line but also monitor the condition of components and signal to workers if a replacement is required. Fraunhofer IWU is conducting research to determine how to enable a press to take corrective measures on the basis of information it receives about a raw material’s specific characteristics. Energy efficiency is expected to be relevant in 2030 by 85% of respondents. Škoda Auto will recover energy released during pressing by installing press lines that consume up to 15% less energy, compared with conventional systems.
Automotive companies are using new technologies to promote greater flexibility in the body shop. More than 80% of automotive respondents said that smart robots and production simulations will be relevant in the body shop in 2030. Already, automotive manufacturers are using smart robots that communicate with the car body and adjust their actions in response to the information received, while simulations assist in the planning and configuration of the shop’s layout. For the body shop that builds the Jeep Wrangler, Kuka and Microsoft have developed an intelligent system that not only connects all robots but also monitors their wear and tear. Magna has implemented a simulation program developed by Siemens that facilitates digital planning and replicates body shop processes, such as the interaction of up to six robots.
The paint shop will benefit from technologies that improve energy efficiency and the quality of the paint job. Of automotive respondents, more than three-quarters said that energy efficiency will be relevant in the paint shop of 2030. For example, in its Leipzig factory, Porsche currently uses waste heat from a nearby biomass power plant to provide a carbon-neutral supply of up to 80% of the paint shop’s heat requirements. Nearly three-quarters of automotive respondents noted that big data and analytics will be relevant. Most automotive companies have already started to use big data in the paint shop. The goal is to analyze data to identify the factors that cause variances in paint jobs and thereby improve quality.
Final assembly will benefit the most from a more flexible, multidirectional layout. Increasingly, automotive companies will have to offer a wider variety of car models to meet higher customer expectations and government regulations; a multidirectional layout will enable producing a wider variety while maintaining high production output. More than 90% of automotive respondents expect a modular line setup will be relevant in final assembly in 2030, with the flexible and cost-efficient replacement of line elements seen as especially important. For example, Toyota is introducing smaller and more flexible lines, leading to reduced line investments. Eighty-five percent of respondents cited the relevance of smart robots in final assembly. Companies are hoping for advancements in robotics that would allow these devices to take on tasks requiring high precision. And more than 75% of respondents noted that digital plant logistics will be relevant. This can be used, for example, to automatically replenish workstations with preassembled parts.
With respect to plant processes, lean principles will be important throughout the value chain in 2030. Two-thirds of automotive respondents expect that new technologies will enhance lean management and the continuous improvement of production processes. The use of production simulations, for example, will enable manufacturers to increase “pull” in production, thereby reducing waiting times and the work in progress. Augmented reality (for example, smart glasses) will support operators in executing assembly and maintenance activities by displaying operating procedures. By analyzing production data with advanced big data algorithms, manufacturers will gain a significantly better overview of each production step, allowing them to continuously improve production processes. Only 7% of automotive respondents expect that new technologies will make lean management obsolete.
To realize the vision of the factory of the future, auto manufacturers must address topics related to three enablers: strategy and leadership, employee skills, and IT infrastructure. Companies must make the factory-of-the-future strategy an integral part of their corporate strategy and adapt their leadership styles to new ways of working. Manufacturers also must focus on building a workforce with the new set of skills required for performing technology-centered production tasks. Finally, companies must install IT infrastructure that supports connectivity throughout the value chain while ensuring the security of data.
Strategy and Leadership
Manufacturers must include their strategy for implementing the factory of the future as an element of their overall company strategy and put in place organizational structures that promote rigorous governance. Of automotive respondents, 35% see issues relating to the organization as a major challenge. Companies must address three organizational requirements:
Although the greater use of robotics and computerization will reduce the number of jobs in assembly and production, the number of manufacturing jobs requiring skills in IT and data science will increase. Approximately 50% of automotive respondents said that they expect to employ more workers with IT skills, and approximately 25% expect the number of IT employees will increase by more than 10%. (See Exhibit 4.) Approximately one-third of respondents expect to need more workers with competencies in maintenance and quality control, while about 25% expect to need people with production planning and logistics skills. These additional staffing resources will be needed to respond to the insights provided by the trove of new data available.
Recognizing that they need to adapt their workforce to the factory of the future, 38% of automotive respondents see employee skills as a major (“big” or “huge”) challenge. (See Exhibit 5.) To ensure that their workforce evolves appropriately, companies must focus on building technical and social competencies. They also must implement new approaches to qualify their employees and ensure that the right skills are in place.
One-third of automotive respondents see IT infrastructure as a major challenge. Two related requirements must be addressed:
BCG has applied the insights from the study to develop an implementation roadmap for the factory of the future. (See Exhibit 6.) Each manufacturer must tailor the roadmap to its specific starting point. In most cases, manufacturers should focus on plant digitization in the short to medium term, so as to avoid falling behind competitors that are already implementing use cases for digitization. Changes to the plant structure should be pursued in the medium to long term, because these modifications affect all equipment and the plant layout. Such changes are typically undertaken at the same time that plants are overhauled or new product models are launched. For plant processes, manufacturers should continuously implement new technologies to improve processes and customer satisfaction as an extension of their current lean management agenda. Manufacturers should immediately launch efforts to put in place the foundational enablers, because training current employees and hiring new ones, as well as installing an IT infrastructure, are time-consuming efforts.
To help manufacturers customize the implementation roadmap, BCG has developed a “health check,” which quickly assesses the current state of a company’s implementation efforts. The results are then benchmarked against other plants, the industry average, or peer groups to determine the starting point.
To understand how to address the points identified in the health check, company executives and staff can participate in workshops on and demonstrations of advanced technologies at the model factories operated by BCG’s Innovation Center for Operations (ICO). To identify use cases for examination, companies can apply filters to BCG’s database of more than 200 examples of factory-of-the-future applications, sorting by applicability to specific industries as well as by the plant dimension or plant shop. ICO experts then discuss use case applications in detail with a company’s plant team and evaluate a list of potential technology vendors to identify the opportunities, assess the expected financial and nonfinancial benefits, and quantify the related implementation costs and required investment.
As the many examples presented in this report illustrate, manufacturers are already working with bits and pieces of our vision for the factory of the future. However, achieving this vision will require much more than isolated implementations of discrete use cases. Through the holistic application of new design principles and digital technologies, leading manufacturers can intelligently coordinate all aspects of their plant operations and integrate the value chain that runs from suppliers to end customers. The first manufacturers to succeed in transitioning to full-scale adoption will usher in a new era of industrial operations.
The authors would like to thank their colleagues Andreas Dinger, Konrad Eltz, Philipp Konecny, Aclan Okur, Felix Pfeiffer, Jan Schlageter, and Bernhard Strack for their contributions to this report.