Alumnus
Related Expertise: Digital, Technology, and Data, Agile at Scale, Financial Institutions
By Mehran Islam and Laurent Desmangles
Mehran Islam
Payments giant Mastercard is in the middle of a broad effort to scale agile across the organization. As part of that initiative, the company recently took an agile approach to product development and was rewarded with a host of benefits, including material improvements in speed to market and product fit and measurable gains in efficiency.
In this interview, Mastercard’s James Anderson, the executive vice president of global commercial and B2B solutions, discusses several aspects of the initiative. He explains why, as the leader of the effort, he believed an agile approach was appropriate, and he identifies the specific management challenges that the team faced. He also describes the types of projects that agile is most suited for and the factors that executives should consider if they are contemplating scaling new ways of working.
ABOUT BOSTON CONSULTING GROUP
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.
© Boston Consulting Group 2024. All rights reserved.
For information or permission to reprint, please contact BCG at permissions@bcg.com. To find the latest BCG content and register to receive e-alerts on this topic or others, please visit bcg.com. Follow Boston Consulting Group on Facebook and X (formerly Twitter).